Mason Simmons Email & Phone Number

Nampa, Id, Us

Nampa, Id, Us

Boise, Idaho, United States

I define and continuously refine the Key Performance Indicators (KPIs) for HP Global Customer Success, specifically for the Personal Systems (PC) and Print Contractual Services and Solutions Businesses. My role involves implementing processes and tools that enhance operational efficiency and align with the company's objectives.I coordinate the development, enhancement, and maintenance of a client's business systems, processes, and products, ensuring they meet the evolving business needs. I create dashboards and reports to visualize and track customer health scores, providing a clear view of customer engagement and satisfaction. I research, analyze, validate, and document business requirements to ensure they accurately reflect the true business needs, encompassing the perspectives of all stakeholders.

Boise, Idaho, United States

I was dedicated to enhancing customer experiences by utilizing the transformative potential of data and the power of insightful storytelling.I explored the complex layers of data to discover insights and highlight emerging trends.I managed a high-performing team that delivered critical insights to our cross-functional partners, promoting a culture of collaboration and significantly increasing the organizational value.I was responsible and accountable for the efficient production, distribution, and maintenance of dashboards through SFDC and Tableau, providing stakeholders with immediate access to critical decision-making data.

Boise, Idaho, United States

I was responsible for long-term planning (budget) and reporting of financials (actuals) for the Worldwide PC and Print Care Pack teams.I was accountable for Care Pack performance analysis with regions to understand local challenges and explain actual business performance against budget.I used my storytelling and planning experience to bring new Executive leadership up to speed on worldwide challenges, how we performed against plan and gave insights on performance improvement.

Boise, Idaho Area

I was responsible for managing critical programs and working with an exceptional leadership team to drive positive change for customers, such as improved product design and more user-friendly self-service tools.I created compelling storyboards that distilled complex ideas into simplified stories, which communicated needs (budget, headcount, third party involvement) and added clarity to drive strategic decisions from ideation through execution.I directed the development of comprehensive budgets, program strategies, and other essential business requirements, ensuring efficient resource utilization and sound financial management.I offered guidance, recommendations and strategic advice to senior-level executives and their teams, drawing from deep industry knowledge, data insights and my understanding of the PC business.I conducted thorough reviews of program and compliance guidelines, making sure we upheld the highest standards of quality and regulatory adherence in order to mitigate risks.

Boise, Idaho

Chief of Staff:I leveraged organizational skills to ensure staff and meetings were coordinated seamlessly for optimal efficiency.I crafted and executed team agendas that drove productivity and encouraged collaborative efforts.As a Strategy Consultant to a Director, I brought a unique blend of strategic foresight, industry knowledge and an understanding of the HP business.I excelled in creating and presenting impactful presentations to executive teams, simplifying complex ideas into clear messages that engaged key stakeholders and gained support from executive leaders (budget, headcount, region support.)I kept a proactive eye on team budgets, optimizing resources and upholding financial integrity for peak operational performance.I led Quarterly Business Reviews, conducting thorough assessments and strategic analyses that yielded insights and guided high-level decision-making.Business Strategy Manager: I proactively sought and leveraged business growth opportunities, identifying and organizing strategic initiatives that propelled the organization forward and boosted revenue.I conducted in-depth evaluations of current and prospective business strategies, using market intelligence and data analytics to drive data-driven decisions and promote business growth.I established solid business performance metrics, enabling informed decisions and offering insights into areas of opportunity and maintaining our competitive edge.I developed sophisticated financial models to forecast performance accurately, inform resource distribution, and support strategic decisions across the organization.

Boise, Idaho

I managed governance and collaboration within the worldwide team and across regions, creating, training and managing cohesive pricing strategies and actions.I built relationships with regional pricing analysts and adopted worldwide processes to synchronize pricing strategies and execute coordinated pricing initiatives and developing pricing and profitability tools that aligned all teams worldwide.I provided a comprehensive pricing roadmap, making sure we had a precise and timely execution of quarterly parts pricing actions.I conducted assessments of currency impact on regional profit and loss statements, extracting key insights and identifying opportunity for positive impact on the business.I performed detailed impact analyses of pricing changes, gauging their potential effects on revenue and profitability, such as elasticity testing and price modeling.I developed and maintained a thorough Pricing Playbook, offering a strategic framework and guidelines for consistent and effective pricing decisions.

Boise, Idaho

I owned accuracy and currency of product and pricing information, keeping high standards of data integrity and reliability.I served as a trusted internal resource, providing timely and reliable pricing information to teams across the organization that depended on it for their operations and strategic decisions.I led the end-to-end pricing development process, from the initial product concept to approval and successful implementation, driving efficiency and alignment with business objectives.I acted as a valued consultant to client-facing teams, aiding their understanding of pricing models and assisting them in effectively communicating pricing strategies to customers.I performed comprehensive financial analysis and generated hypothetical revenue projections, leveraging data-driven insights to inform pricing strategies and support informed decision-making.I conducted thorough testing of pricing tools, regularly performed pricing quality control checks, and proactively identified potential risks or issues when updates were made to the CRM system.I prepared detailed pricing recommendations for Sales and Senior Directors, delivering clear and actionable insights that drove revenue growth and maximized profitability.I developed precise and comprehensive business requirements for changes involving SalesForce.com or requiring IT development, ensuring smooth and efficient implementation.I verified technical product documentation to ensure that planned product changes were accurately listed, guaranteeing alignment between pricing strategies and product offerings.I contributed as a pricing consultant in the development of RFP responses, leveraging my expertise to shape compelling proposals that effectively meet client needs and drive business growth.

Contracted To Hewlett-Packard; Boise

I managed and organized contractual pricing information, including tiered or discount rates, through efficient spreadsheet and database management practices.I generated comprehensive weekly, monthly, and quarterly reports on customer usage, providing valuable insights that informed decision-making and drove strategic initiatives.I developed sophisticated tools that offered real-time visibility into sales and pricing information, empowering teams with accurate and up-to-date data for informed decision-making.I collaborated closely with credit and collections teams, collecting and analyzing data to support efforts in collecting on past-due invoices and maintaining financial stability.I took ownership of creating and updating customer accounts for Scitex Americas, ensuring accuracy and completeness of account information for smooth business operations.I devised and executed a comprehensive strategy for pricing and usage reviews, leveraging data analysis and insights to optimize pricing structures and drive customer satisfaction and revenue growth.I provided valuable information and support for projects, including the development of tools for freight projects, shipping tools, and freight tables, enabling efficient and cost-effective operations.I ensured the proper flow of pricing information to customer accounts, utilizing systems such as Eclipse, SAP, and MS Excel to maintain accuracy and consistency.I regularly updated and built dynamic monthly reports, incorporating the most recent data for real-time data analysis and informed decision-making.I responded to information requests from Category Management, providing timely and accurate data and insights to support strategic initiatives and category performance optimization.I documented processes and created process flow diagrams using tools such as MS Visio, promoting clarity, consistency, and efficiency in operations and decision-making.

Boise, Idaho Area

I repaired rock chips, filed insurance claims and referred customers to glass replacement specialists if repair was not possible.I worked mobile, working with customers to schedule appointments, contact their insurance companies and provided customer service.

Nampa, Idaho

I taught people to play and understand music with private one-on-one lessons.I wrote lessons specifically for each student and adapted my teaching method based on the students thinking and learning style.

I did general business consulting, including market research and writing business plans.I consulted on business management and employee training and helped business owners complete small projects like budgets, inventory analysis, ordering and vendor management.

I oversaw all aspects of the retail environment, contributing significantly to the company's growth and helping it achieve a positive cash flow. My main responsibilities included managing accounts receivable (A/R) and accounts payable (A/P), overseeing inventory, steering sales management, and leading hiring processes. Additionally, I played a key role in developing and implementing sales and promotional strategies to drive business success.