Michael Wiles's Location
Wake Forest, North Carolina, United States, United States
Michael Wiles's Contact Details
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About Michael Wiles
Passionate about engineering excellence and delivering results, I am a dynamic professional with a relentless "get-it-done on-time the first-time" attitude. With a robust background encompassing diverse facets of software, from design and development to testing, support, security, performance, and monitoring, I thrive in both on-premises and cloud environments.My Expertise:I have honed my skills across the software spectrum, playing a pivotal role in designing, testing, developing, and supporting cutting-edge software products and systems. My technical acumen enables me to provide strategic direction and leadership throughout the entire lifecycle of integrated system products.Global Collaborator:Adept at bridging cultural divides and fostering harmonious relationships, I have successfully built strong inter-divisional and team connections across worldwide teams. My ability to lead and contribute significantly to cross-functional teams has resulted in cohesive collaborations and accelerated project success.Impactful Decision-Maker:I am recognized for making informed decisions that drive project success and directly influence crucial factors such as financial performance, brand image, timelines, and customer satisfaction. My commitment to delivering on commitments, even under pressure, underscores my dedication to achieving remarkable outcomes.Exceptional Communicator:With exceptional interpersonal skills, I excel at effective communication with stakeholders at all levels, from customers and engineers to management, executives, and colleagues. My proven ability to convey complex technical concepts in a clear and relatable manner ensures seamless interactions and robust collaboration.Let's connect and explore opportunities to leverage my experience and skills in driving software excellence, team cohesion, and impactful decision-making. Together, we can elevate projects to new heights and achieve unparalleled success.
Michael Wiles's Current Company Details
Michael Wiles Work Experience Details
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Product Security Incident Response Team (Psirt) - Technical Program ManagerNvidia Oct 2024 - PresentSanta Clara, Ca, Us- The NVIDIA PSIRT process involves identifying, assessing, mitigating, and disclosing product security vulnerabilities to protect customers and ensure effective, coordinated incident responses
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Product Vulnerability Manager (Pvm) - Product LeadIntel Corporation Aug 2023 - Oct 2024Santa Clara, California, Us- PVM is a ticketing system built on the ServiceNow framework that integrates with both internal and external systems to support the Intel PSIRT process and bug bounty programs-- Designed new features, encompassing requirement collection, storyboarding, workflow, and user experience design.-- Ensured completeness of requirements gathering, established priorities, managed stakeholder communication, led feature announcements, and spearheaded maintenance planning.-- Assisted the development team in transferring stories and enhancing understanding of the PSIRT workflow. Also, maintained Jira by authoring, prioritizing, executing, and updating stories.-- Facilitated weekly requirements meetings, weekly demo meetings, and actively participated in daily stand-up meetings to ensure alignment with project objectives.-- Validated all new features and defects delivered in the sprints in both Test and Production instances.-- Performed administrative tasks to support code deployment, entitlement management, and daily PSIRT operations.-- Coordinated with users to facilitate operating system and ServiceNow application updates. -- Collaborated with the IT team to identify components requiring backup and monitoring.-- Authored bi-weekly announcements for feature dissemination to PSIRT and ensured all stakeholders were informed of completed work and upcoming developments. -
Product Security Incident Response Team (Psirt) - Response EngineerIntel Corporation Jan 2022 - Aug 2023Santa Clara, California, Us- The Intel PSIRT process involves identifying, assessing, mitigating, and disclosing product security vulnerabilities to protect customers and ensure effective, coordinated incident responses-- Implemented ongoing enhancements to foster stronger relationships with security researchers, ensuring Intel's PSIRT maintains its position as a leader in the field. -- Promptly processed security reports and confidently disclosed favorable vulnerability findings.-- Collaborated with fellow PSIRT engineers to establish a proactive internal Common Vulnerability Scoring System (CVSS) review board, enhancing uniformity in report scoring and classification procedures.-- Streamlined communication through the delivery of machine-readable security advisories in the Common Security Advisory Framework (CSAF) format.-- Devised and executed an innovative approach to translate and publish security advisories into a proprietary datastore, significantly reducing delivery time by 90%.-- Overhauled the Mitre Common Vulnerabilities and Exposures (CVE) publishing process, adopting the latest JSON specification. Additionally, enriched scoring details were integrated for Collaborative Vulnerability Metadata Acceptance Process (CVMAP) engagement with CVE Numbering Authorities (CNAs).-- Created a comprehensive visual representation of Mitre Common Weakness Enumerations (CWEs) using a dependency tree format. This graphical depiction encompasses all categories, providing a broader perspective on vulnerabilities.
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Ibm Cloud For Vmware Solutions (Ic4V) - Platform ArchitectIbm Nov 2020 - Jan 2022Armonk, New York, Ny, Us- A flagship IC4V offering is virtual datacenter provisioning built on VMware vCloud Director, with supplemental offerings including backup, replication, and integrations with other IBM Cloud services.-- Formulated a proof of concept for configuring and migrating NSXT, vSphere 7, and Avi Load Balancer, which set the course for the future of this solution.-- Created a solution involving Veeam Cloud Connect Replication over Private Network Endpoint, enabling replication from external IBM Cloud accounts via a private backbone. This approach effectively curtailed egress charges for customers.-- Orchestrated the implementation of a VMWare Shared GRE tunnel design, utilizing the IBM Transit Gateway to establish connectivity with classic accounts. -
Ibm Cloud For Vmware Solutions (Ic4V) - Technical LeadIbm Sep 2019 - Nov 2020Armonk, New York, Ny, Us-- Spearheaded a multi-month initiative to establish a fresh vCloud Director (vCD) single-site setup within IBM Cloud's Frankfurt datacenter. Additionally, orchestrated the expansion of this single-site vCD environment into a comprehensive three-site MZR configuration within IBM Cloud's Dallas datacenters.-- Took charge of meticulously planned upgrade projects involving vCD, Veeam, vCenter, and NSX throughout the year. These efforts encompassed both software fixes and the integration of new features in response to customer demands.-- Collaborated closely with a multitude of vCD customers, offering valuable insights and guidance on architectural decisions and technical hurdles.-- Created publicly accessible content addressing common customer scenarios, available at: https://mlwiles.github.io/vmwaresolutions/
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Watson Financial Services Sector (Wfss) - Portfolio Cloud ArchitectIbm Mar 2018 - Sep 2019Armonk, New York, Ny, Us- WFSS provides a managed service, including FinOps capabilities, for companies seeking to identify potential fraudulent transactions within their organization.-- Played a significant role in formulating and implementing a secure infrastructure for a multi-tenant solution, utilizing analytical products within the IBM Cloud environment.-- Conducted comprehensive research and practical experimentation with cutting-edge technologies, ensuring the delivery of dependable and streamlined DevOps services.
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Watson Financial Services Sector (Wfss) - Devops Technical LeadIbm Apr 2017 - Mar 2018Armonk, New York, Ny, Us-- Established streamlined SRE protocols encompassing deployment, patch management, cloning, monitoring, auditing, and backup strategies tailored to enhance IBM WFSS SaaS offerings.
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Counter Fraud Management (Cfm) - Development & PerformanceIbm Dec 2015 - Apr 2017Armonk, New York, Ny, Us- CFM is a suite of applications that, when integrated, provides a customizable platform for developing strategies to detect anomalous transactions.-- Devised a multi-threaded J2EE architecture for asset deployment, tailored to Industry Use Case packages.-- Engineered deploy agents catering to various components, including WebSphere Enterprise Applications, Batch Jobs, ICFM Business Objects, SPSS Jobs – Models – Resources, and ICFM Analysis Flows.-- Successfully transitioned legacy projects to the latest ICFM paradigm, ensuring modernization and efficiency.-- Provided guidance and mentorship to junior developers, fostering their growth and skill development.-- Collaborated closely with architecture, testing, and documentation teams to ensure comprehensive code coverage and accuracy.-- Employed agile methodologies and CI/CD practices to streamline development and deployment processes.-- Established performance benchmarks, offering insightful recommendations for tuning and implementing best practices to optimize throughput.-- Analyzed and enhanced message processing efficiency, boosting end-to-end throughput from an initial 120 messages/sec to an impressive 1800 messages/sec.
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Counter Fraud Management (Cfm) - Cloud ArchitectIbm Aug 2014 - Dec 2015Armonk, New York, Ny, Us-- Formulated a comprehensive ICFM cloud deployment approach, catering to both SoftLayer and on-premises clientele.-- Upheld data security standards by ensuring compliance with HIPAA and other PII regulations.-- Devised robust DevOps strategies encompassing provisioning, diagnostics, scalability, security, and maintenance.-- Engineered five VM lab-certified images for CFM, significantly reducing the deployment duration from a cumbersome 65 days to a matter of hours. This not only minimized deployment costs but also accelerated time to market.-- Authored detailed documentation aimed at facilitating the seamless deployment and troubleshooting of CFM images.-- Contributed significantly to the ICFM Core development team across multiple development cycles, enhancing the overall project's evolution.
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Ibm Lotus Connections Plug-Ins - C++, C#, Java DeveloperIbm Jun 2010 - Aug 2014Armonk, New York, Ny, Us- Lotus Connections is an application that offers features to enhance communication and interaction across an organization.-- Played a role in the development of five successive releases of the IBM Connections Desktop Plug-ins.-- Took a lead role in designing and developing a solution for Desktop file synchronization.-- Enhanced the legacy .Net Plug-ins by introducing the Outlook Social Connector feature.-- Collaborated with six Fortune 500 companies, providing consultation on deployment strategies and successfully resolving encountered challenges.-- Pioneered the implementation of foundational elements such as source code control, build processes, and installation procedures for a new continuous delivery framework.
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Lotus Quickr Connectors - C++, C#, Java DeveloperIbm Oct 2005 - Jun 2010Armonk, New York, Ny, Us- Lotus Quickr is a team collaboration software that offers a rich set of content management tools, team services, and application connectors to help teams collaborate and work more efficiently online.-- Assumed a leadership role in advancing Desktop Integration through robust support for SWG componentization.-- Actively participated in the development of five consecutive releases of the Quickr connectors product.-- Pioneered the design and implementation of a file monitoring system, automating user change synchronization with the Quickr server.-- Augmented the Quickr connector portfolio by introducing Windows Shell extensions and Office Addin features, enriching user experience.-- Spearheaded the creation of defect-minimized, highly functional features for Quickr, elevating product quality and performance.
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Websphere Everyplace Connection Manager (Wecm) - Quality And AssuranceIbm Aug 2004 - Oct 2005Armonk, New York, Ny, Us- WECM is a software solution developed by IBM to facilitate secure and seamless connectivity for mobile devices.-- Established the fundamental framework and conceptualized what is currently recognized as Lotus Automator.-- Orchestrated the setup of automation tests spanning over 200 clients across four distinct operating systems.-- Implemented the configuration of ImagePro PXE server to effortlessly re-image WECM client machines to their original state, in addition to configuring AIX NIM and Solaris Jumpstart servers to re-image WECM gateway machines.
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Intelligent Notification Services (Ins) - Quality And AssuranceIbm Sep 2002 - Aug 2004Armonk, New York, Ny, Us- INS is a solution designed to manage and deliver notifications across multiple channels.-- Successfully completed three comprehensive test cycles for pervasive products, resulting in the identification of a significant number of defects.-- Stepped in to support the team lead for the testing group as required.-- Created automated test scripts utilizing Java and Perl to efficiently conduct repetitive function testing.-- Organized documentation, troubleshooting strategies, and consultation sessions to assist numerous IBM clients.-- Effectively managed security compliance status for a substantial portfolio of over 4500 assets.-- Contributed to the writing of sections in technical papers and Redbooks, and submitted patent disclosures for INS.-- Devised and executed the development of testing tools tailored for product API assessments.-- Provided network infrastructure and offered support servers for multiple IBM test teams.-- Engineered a customer adapter capable of sending digital messages to a Fax machine. This involved using a conversion library to control a tone generator (modulator) for precise control.
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Research And DevelopmentAdvanced Internet Technologies, Inc. ("Ait, Inc.") Aug 2001 - Jul 2002Fayetteville, North Carolina, Us-- Created a dynamic shopping cart system using Javascript for streamlined hardware order processing.-- Designed and implemented an innovative internet ordering system, enabling efficient provisioning of virtual server orders.-- Conducted thorough analysis of company processes and services to tailor effective software solutions.-- Enhanced the Perl virtual host provisioning system by rectifying disruptions and simplifying intricate procedures.-- Undertook software design and development responsibilities for various company projects.-- Collaborated closely with the leadership team to strategize, plan, and allocate tasks among team members. -
Websphere Business Components (Wsbc) - Java DeveloperIbm Feb 2000 - Aug 2001Armonk, New York, Ny, Us- WSBC is part of IBM’s WebSphere suite, designed to help businesses develop, deploy, and manage enterprise-level applications.-- Devised and executed the succeeding iteration of the WSBC installer, employing the Multiplatform version of InstallShield (ISMP).-- Elevated the functionality of current InstallShield images, exclusively for WSBC on Windows.-- Successfully delivered 23 simultaneous installation images punctually, upholding a commendable level of quality.-- Employed Configuration Management Version Control (CMVC) for efficient code management.-- Created REX and Apache Ant Tasks to automate the daily build process for installation bundles.-- Actively contributed to the migration of the IBM San Francisco product, transitioning it from the Common Object Request Broker Architecture (CORBA) to J2EE Enterprise Java Beans.
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Tivoli Competency Center (Tcc) - Tivoli Certified Enterprise Consultant (Tcec)Ibm May 1999 - Feb 2000Armonk, New York, Ny, Us- TCC plays a crucial role in collaborating with IBM product teams to optimize Tivoli monitoring solutions.-- Provided global consulting support to IBM product teams, contributing to Tivoli Management Framework integration as a key element of the "Tivoli Ready" initiative within the IBM Tivoli Competency Center (TCC).-- Designed and implemented integration code to facilitate efficient management and monitoring of IBM Products through Tivoli Software.-- Attained certification in a range of Tivoli disciplines, including Tivoli User Administration, Deployment, Enterprise Console, Distributed Monitoring, Framework, Global Enterprise Manager, and Directory Integrator.-- Facilitated educational sessions and training workshops for diverse Tivoli products within the IBM portfolio.
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30Th Abct 1St Bn 120Th Ir - Mechanized InfantrymanNorth Carolina National Guard Nov 1995 - Nov 1999Raleigh, North Carolina, Us -
Computer ScientistNational Security Agency Jun 1998 - Sep 1998Ft. Meade, Md, Us -
82Nd Abn 3Rd Bn 505Th Pir - Paratrooper InfantrymanUs Army Dec 1991 - Nov 1995Arlington, Virginia, Us
Michael Wiles Skills
Websphere
Software Development
Java Enterprise Edition
Web Applications
Java
Unix
Linux
Xml
Agile Methodologies
Soa
Cloud Computing
Scrum
Perl
Eclipse
Testing
Db2
C++
Web Services
Enterprise Architecture
Software Engineering
Jsp
Software Documentation
Databases
Team Leadership
Integration
Websphere Application Server
Software Design
Architecture
Troubleshooting
Sql
Operating Systems
Javascript
Aix
Programming
Web Development
Software Project Management
Rest
Windows
Security
Html
Sql Server
Mysql
System Administration
C
Visual Basic
J2ee
Php
C#
Application Development
Softlayer
Michael Wiles Education Details
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North Carolina State UniversityComputer Science -
University Of North Carolina At PembrokeMathematics And Computer Science
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Swanton High SchoolHigh School Diploma
Frequently Asked Questions about Michael Wiles
What company does Michael Wiles work for?
Michael Wiles works for Nvidia
What is Michael Wiles's role at the current company?
Michael Wiles's current role is Computer Practitioner of the Arts.
What is Michael Wiles's email address?
Michael Wiles's email address is mw****@****ibm.com
What is Michael Wiles's direct phone number?
Michael Wiles's direct phone number is +191954*****
What schools did Michael Wiles attend?
Michael Wiles attended North Carolina State University, University Of North Carolina At Pembroke, Swanton High School.
What skills is Michael Wiles known for?
Michael Wiles has skills like Websphere, Software Development, Java Enterprise Edition, Web Applications, Java, Unix, Linux, Xml, Agile Methodologies, Soa, Cloud Computing, Scrum.
Who are Michael Wiles's colleagues?
Michael Wiles's colleagues are Bita Darvish Rouhani, Yash Nandeshwar, Jason Holloway, 손종우, Imad Aljundi, Steven Bloemer, Mingyuan Ma.
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