Modern Workplace And Security, Associate
CurrentModern Workplace experience:- Azure admin (Enterprise Apps | Microsoft Graph & SharePoint API's permissions | licensing | authentication methods | conditional access | custom roles).- M365 tenant-wide management, services troubleshoot and monitoring.- M365 Admin Portal (Org settings | integrated Apps | usage reporting | message center updates monitoring, impact analysis & counselling).- Exchange Online (mailbox troubleshoot | transport rules | message traces | retention policies | task-based custom roles | mailbox audit).- Microsoft Teams (Policies | Teams Apps management | meeting policies | domains whitelisting | Teams rooms devices updates & licensing).- SharePoint Online (Sites customization | Policies | OneDrive & SharePoint settings).- Compliance (Roles management | user audit | content search).- Viva Engage architecture management (networks consolidation | migration | admin configuration).- Quality monitoring (privileged access users | group licensing).- On-prem integration (Active Directory (users, OUs, distribution lists) | synchronization | AD Connect).- Task automation through PowerShell scripting.- Microsoft ticketing support (recurrent troubleshoot with different Microsoft's international support teams).- End-user O365 ticketing support. Ticketing systems experienced (Assyst & PlanIT).- Migrations (File server to SharePoint Online | Google G Suite mailboxes to M365).- Technical and functional O365 documentation development.- Microsoft Apps training workshops delivery to end users.Security experience:- Tenant-wide security management activities (security configs | vulnerabilities addressing).- Excel/Word Macros security screening and digital signing (server-based & token-based code-signing).- Security professionals security workshops (Microsoft Defender & Microsoft Sentinel).- End-user security awareness workshops.- Project Manager in small security initiatives.Client tasks coordinator and interlocutor.Client service management.
