Muhammad Akbar Email & Phone Number

Washington, District Of Columbia

♦ Develops, revises and maintains HRIS systems, policies, procedures, and protocols. ♦ Develops data audit and reporting procedures. Ensures system security controls are established and maintained.♦ Ensures that the employee master file is accurate and timely by developing procedures to maintain data integrity and confidentiality, and editing accordingly. ♦ Monitors daily data input and follows-up on problems. Develops procedures for, and conducts, periodic review to include a… Show more ♦ Develops, revises and maintains HRIS systems, policies, procedures, and protocols. ♦ Develops data audit and reporting procedures. Ensures system security controls are established and maintained.♦ Ensures that the employee master file is accurate and timely by developing procedures to maintain data integrity and confidentiality, and editing accordingly. ♦ Monitors daily data input and follows-up on problems. Develops procedures for, and conducts, periodic review to include a semi-annual audit of the employee master file. ♦ Develops and revises ad hoc, production, and statistical information reports to include HR metrics, scorecards, and employee demographics. Determines reporting needs of a functional area, reviews it for operational and/or service enhancement(s), and responds accordingly. Concisely documents the development of the reports.♦ Maintains accurate position and staffing information. Works closely with department heads and the Finance Department to assure accurate staffing and vacancy information. Reports full staffing roster information to the house on a monthly basis.Establishes and maintains individual security levels for HR systems/applications.♦ Maintains HR Standard Forms, their format and availability on Starport.♦ Maintains the WHC component of the MedStar Organizational Parameters database. Updates as required and conducts semi-annual audits of the data.♦ Orients departmental employees to computer applications and HR systems, as appropriate. Trains departmental personnel in and/or provides assistance in the advanced use of computer applications. Serves as a staff resource for special projects such as mass mailings, customized mass correspondence, presentation visuals, and newsletters.♦ Determines computer application/system needs for HR. Researches, evaluates, and recommends updates to departmental hardware/software. Installs and/or coordinates the installation of new equipment/software on departmental personal computers. Show less

Vienna, Va

HRIS, Team Leadership and Project Management: ♦ Subject Matter Expert for UltiPro processing (Position Management, Translation Tables, Audit Key, employee data maintenance and quality). Train and provide ongoing support for new team members. Develop and implement team process improvements.♦ Manage full life cycle employee records administration from hire to termination. ♦ Manage company-wide HR Administration email inbox, providing timely follow up on employee concerns and… Show more HRIS, Team Leadership and Project Management: ♦ Subject Matter Expert for UltiPro processing (Position Management, Translation Tables, Audit Key, employee data maintenance and quality). Train and provide ongoing support for new team members. Develop and implement team process improvements.♦ Manage full life cycle employee records administration from hire to termination. ♦ Manage company-wide HR Administration email inbox, providing timely follow up on employee concerns and processing large volume of incoming HR transactions.♦ Took ownership of SharePoint-based workflow of PCNs (personal change notifications), creating new process based on stakeholder input. Managed pilot, testing, training and implementation of the process. Serve as system administrator, maintaining user access, ensuring data integrity, compiling actionable reports and providing ongoing user support.♦ Conducted needs assessments, testing and post-implementation feedback for corporate-wide technology initiatives to ensure optimal utilization.Customer Focus, Relationship Building and Problem Solving: ♦ Recognized for team-building, attention to detail and timeliness across field management (administrative assistants, HR business partners and program managers) as well as corporate IT, payroll and Kronos teams.♦ Received “Outstanding Service Award” based on results of company-wide 2017 HR Administration Satisfaction Survey.Effective Time Management, Attention to Detail and Stress Tolerance: ♦ Continuously demonstrate ability to prioritize quickly-changing priorities and competing interests to meet strict processing deadlines.♦ Consistently process complex data transactions with 100% accuracy.Development & Continual Learning:♦ Constantly dialogue across teams to identify process improvements.♦ Attend seminars and workshops to enhance knowledge and stay abreast of latest trends. Show less

Vienna, Va

Contracted as part of HR transition team to process Onboarding of 2200 employees in 6 weeks period for Centurion of Florida, Department of Corrections (DOC) contract. Records are created from scratch in Centurion’s HRIS as predecessor contractor didn’t provide with a master employee file. Inception of these employees takes place via a multi-step, multi-technology process. New hires are in rural areas & have limited technology available.Project Management: ♦ Proven success as… Show more Contracted as part of HR transition team to process Onboarding of 2200 employees in 6 weeks period for Centurion of Florida, Department of Corrections (DOC) contract. Records are created from scratch in Centurion’s HRIS as predecessor contractor didn’t provide with a master employee file. Inception of these employees takes place via a multi-step, multi-technology process. New hires are in rural areas & have limited technology available.Project Management: ♦ Proven success as effective time, resources & project manager. Stepped in to lead a team of 8 with no notice. Embraced role, kept tasks a float and on target in spite of additional responsibilities, enormous project volume & changing environment♦ Producing quality work under pressure & strict deadline schedule♦ Assisting & training new team members on systems and processes♦ Fit in special projects/tasks assigned by VP of HR Systems with short turnaround windowData Management: ♦ Input, review, validate & conduct audit of human resources data collected from multiple sources♦ Update in SharePoint for entry into UltiPro (HRIS)♦ Monitor & preserve data integrity and accuracy♦ Perform data analysis; bring awareness about discrepancies or data gapsWorkflow Management:♦ Track & record movements of employees from one step of the process to the next♦ Master technology & procedures necessary at each step of the process♦ Monitor database; review & resolve discrepancies on a daily basis♦ Design, develop & review integrity reports and make corrections as necessaryOn-Boarding Process: ♦ Create & send offer letters to potential employees; perform quick analysis to determine offer letter template to use depending on data points e.g. Job title & employee type♦ Generate onboarding notification to employees within a 24 hours period from offer sent. ♦ Provide customer service support over the phone to new hires completing the onboarding process♦ Verify I-9 documents, Process I-9 forms through HRIS & E-Verify Show less

Doha, Qatar

Transformed personnel department into service focused and process driven human resource department by developing and implementing human resources policies, procedures and programs.♦ HR Policies & Procedures: Developed and implemented the “HR Manual” consisting detailed Policies and Procedures. Implementation resulted in elimination of unnecessary approvals & significantly reduced paper work and improved service turn-around time by 200%.♦ HR Analysis & Reporting: Took initiative… Show more Transformed personnel department into service focused and process driven human resource department by developing and implementing human resources policies, procedures and programs.♦ HR Policies & Procedures: Developed and implemented the “HR Manual” consisting detailed Policies and Procedures. Implementation resulted in elimination of unnecessary approvals & significantly reduced paper work and improved service turn-around time by 200%.♦ HR Analysis & Reporting: Took initiative to develop “HR Dashboard” utilizing proficient metrics, graphics and computer software such as MS Excel, Word and PowerPoint. Developed mechanism for producing periodic reports & presentations.♦ HRIS, Payroll Systems & Project Management: Served on ERP, HRIS & Payroll Package Implementation teams as “Team Leader & Subject Matter Expert”. Ensured data integrity & accuracy of employee data, collaborated with stakeholders and conducted process reviews.♦ Full cycle Recruitment & Workforce Planning: Managed a successful recruitment campaign to hire 500 plus employees (Skilled & Semi-Skilled) in a 12 months period utilizing variety of sources. Liaising with project management to ensure optimum workforce levels.♦ Compensation & Benefits and Performance Appraisal: Undertook “Job Analysis & Job Evaluation” benchmarking studies in order to review & revamp the job grades and compensation & benefits structure. Initiated a project to develop & implement a “Performance Appraisal System”.♦ Employee Relations and Grievance Procedures: Initiated an “Open Door Policy” for handling grievances and employee relations. Continuously providing support & advice to project management on all HR & Compliance related issues.♦ Employee Rewards: Introduced “HSE Spot Recognition” to contribute to efforts to reduce accident & injury rates at work sites. Show less

Telenor Pakistan is 100% owned by the Telenor Group, an international provider of high quality voice, data, content and communication services in 13 markets across Europe and Asia.♦ Achieved high customer satisfaction, high quality service delivery and ensured FCR (First Call Resolution).♦ Provisioned accurate & brief information about products & services to the customers.♦ Regularly maintained/updated complete knowledge and compliance of CRD processes, routines and… Show more Telenor Pakistan is 100% owned by the Telenor Group, an international provider of high quality voice, data, content and communication services in 13 markets across Europe and Asia.♦ Achieved high customer satisfaction, high quality service delivery and ensured FCR (First Call Resolution).♦ Provisioned accurate & brief information about products & services to the customers.♦ Regularly maintained/updated complete knowledge and compliance of CRD processes, routines and procedures along with products/offers being introduced.♦ Regularly met all the targets/KPI’s as set by the Department. Show less

♦ Developed employees profile management system♦ Revamped Overtime Recording System♦ Outlined Annual Training Program to improve Basic Computer Skills of staff

Mba

Bba (Hons)