Matthew M. Backus Email & Phone Number

Helena, Montana, United States

Helena, Montana, United States

Outfitting locally-owned Montana businesses with colorful and creative designs that showcase pride in the state of Montana.

Helena, Montana, United States

Help Desk technician for Helena, Montana's largest health care provider. • Maintained office PCs, networks and mobile devices. • Imaged and prepared new computers for integration into company networks and systems. • Performed troubleshooting and repair of peripheral devices such as printers and scanners.• Set up PCs, projectors and microphones for use in video conferencing scenarios.• Oversaw equipment ordering and inventory to maintain on-hand availability of necessary replacement parts and consumable goods.• Explained technical information in clear terms to promote better understanding for non-technical users.

Helena, Mt

The Lewis & Clark Brewing Company - Tap Room is host to many live performances, music, comedy, and charity events for a variety of local organizations. The most popular event to-date is Tap Room Trivia. Approximately 150-180 patrons participate every Wednesday night, making it the busiest night of the week and staple performance in the operation of the L&C Tap Room.• Execute weekly creation, design, and hosting of a consistently outstanding presentation.• Managed a 40-50% increase in total teams per game (alongside increased product sales) in a four month period.• Worked with dozens of local businesses on the creation and presentation of advertising for businesses and/or event(s) to a captive audience.• INSTAGRAM - instagram.com/taproomtrivia/• FACEBOOK - facebook.com/TaproomTriviaMontana/• WEB SITE - lewisandclarkbrewing.com/Notable Achievement: Presented frequent, specially-themed, trivia nights such as "Christmas" or "80's Night". 80's night saw more patrons than L&C Taprooms has ever had, standing room only, and may have put the establishment over 'capacity'.

Helena, Montana, United States

Bozeman, Mt

Helena, Mt

An innovative start-up featuring both high-speed wireless internet and fiber internet, TSI&T's goal is paving the way for true, modern, fiber technologies in the state of Montana and encouraging healthy competition between ISPs for the benefit of Montana residents. Working in a start-up provides many opportunities to wear many different hats. As a Technician for TSI&T I had the unique opportunity to learn and apply new skills and implement new processes in more avenues than a Technician could hope for. • Streamlined daily processes -- including restructuring services to automate subscriber intake, and reducing employee workload -- resulting in 30% time/cost savings. • Worked both individually and within groups on consultation and physical installation of (fiber and wireless) Internet and telephone solutions in 40-50 residential and business locations.• Served as main IT tech for for hundreds of individuals and dozens of small and mid-sized businesses while simultaneously building, managing, and maintaining a subscriber information database and individual site documentation. • Designed and implemented updated business protocols and structures.• Generated media for targeted sales and marketing including Ad Copy and graphic-creation.• Collected thousands of dollars worth of previously undiscovered, unpaid debt(s) and proposed initiatives to restructure business processes to increase future revenue.• Facilitated customer retention and sales through building customer rapport both in person and over the phone.• Instituted Business Performance Metrics and targeted feedback research to facilitate future marketing campaigns.Notable achievement: Used NMAP to scan wireless network with a simple Linux script to separate out all the Subscriber Modules and then used OID's to identify the current version, update to newest version, and then force restart.

Http://Www.Tecnologika.Co.Uk/

Established in the UK, Tecnologika is an expert in supply chain management specializing in delivering technological solutions on a global level to multiple industries, including; Financial Services, Oil and Gas, R&D, and Data Aggregation.• Spearheaded project to restructure practices, document accountability, foster prioritization, and reduce employee labor on future projects with automated tools.• Solely responsible for loss prevention and proper allocation of hundreds of thousands of dollars worth of hardware through effective inventory management. • Assembled hundreds of server and desktop systems, including hardware and software troubleshooting and system configuration(s) - BIOS, Linux, and Windows.• Shipping and receiving of dozens of high-dollar components, weekly. Notable Achievement: Used Google Forms with prebuilt criteria, pertaining to frequently hardware configuration requirements, to establish server build agreements to be established by the Tecnologika Sales Team. Google Forms data was dumped into a Google Sheets spreadsheet which was then read for changes periodically using 3rd party Google add-ins. When change(s) had occurred, the new information was take from Sheets and placed into a pre-formatted Google Doc "Build Instructions" that was then saved as a .pdf and mailed to myself (as the builder) and the relevant parties and then saved on Google Drive for documentation. This process ensured that the servers that were ordered were understood and agreed upon by all parties before a build had taken place and the resulting build was accurate to the customer's needs.

Helena, Mt

Helena, Mt

• Design / Construction / Repairs of custom-made leather goods.• Graphic Design.