Matt Mcdonald Email & Phone Number

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Leeds, England, United Kingdom

Glasgow, Scotland, United Kingdom

Leeds, United Kingdom

Experience working with various leading Banks in PPI, PBA and Investment Review. Held a range of positions and roles during my time on each contract such as -Team Leader Acting Team LeaderL&D / Training TeamQC Support

Leeds, England, United Kingdom

Liverpool, England, United Kingdom

West Yorkshire, England, United Kingdom

Leeds

I help clients to recruit into senior, critical or difficult to fill roles whilst helping candidates to gain access to some of the most sought after positions within their industry.Legacy Resourcing is a leading UK and international search and selection firm. Working closely with clients and candidates, our focus is to place senior level professionals.

Leeds, United Kingdom

• Matt worked for Capita (Volkswagen Contact) initially as a Customer Relations Advisor (CRA), quickly moving onto the role of Customer Relations Manager (CRM) within only a few months. A CRM is responsible for dealing.
• Dealing with the delivering of positive & negative outcomes to customers;
• Maintaining consistent time-scales (48 hour turn-around) with all customers despite high workload and demand;
• Delivering difficult decisions to VW customers that have fallen outside set guidelines from the company;
• Investigating complex complaints by liaising with third parties such as VW recognised retailers, none-VW garages, internal teams (Technical, Parts Support etc) and Volkswagen Head Office;
• Building a lasting and strong relationship with our customers and ensuring that after all interactions with the customer services team, there was a positive feel to the experience, regardless of the outcome;

York, United Kingdom

After volunteering at the RSPCA branch in York for several months a vacancy came available. After an application Matt acquired the job. The job included a range of responsibilities including animal care, training, nutrition, cleaning and block management. Matt was also responsible for training specific animals that were classed as 'long-term' animals due.

Bachelor Of Science (Bsc), Sports Science And Injury Management

Activities and Societies: Rugby League 2010-2011 & University Sports Office 2011-2012Sports Science & Injury Management

National Diploma, Sports Science

Activities and Societies: Thornes Park Rugby League TeamNational Diploma looking into subjects like: · Nutrition · Sports Psychology ·.