Michael M. Email & Phone Number

Niles, Oh

At McMahon Technology Services, we will work with you to design a customized website that is easy to navigate and showcases the unique attributes of your small business. We'll also help you get your business set up with a professional email address instead of using a generic @gmail.com or @yahoo.com address. After your website has been published, we'll continue to support your website with continued edits and updates.Visit our website at https://www.mcmahontech.com for more information.

Warren, Oh

• Infrastructure Management: Switched internet services for 10 locations to redundant SD-WAN network, resulting in $2125 monthly cost reduction and 250% improved uptime.• Managed Services: Supervise the efforts of third party help desk and assist with escalated tickets as needed.• Vendor Management: Consolidated 7 fire and security systems vendors to just 2, which resulted in a $2100 annual cost reduction and simpler service administration.• VoiP & Telecommunication Administration: Actively managing Mitel enterprise VoIP telecommunications infrastructure and Verizon mobile business account.

Warren, Ohio

• Project Management: Directed Osnium Software project, moving our Domestic Violence shelter from pen and paper records to an all digital client management solution.• Asset Procurement: Centralized the ordering of all equipment to only the IT Department, which has helped to improve asset control and inventory tracking.• Business Continuity Planning: Established nightly server backup schedule and disaster recovery and emergency operation procedures to ensure the integrity of company data.• End-User Training: Developed 10+ educational tutorial videos for in-house employee.• Process Optimization: Reduced 8 week end-of-year data collection project to only 2 weeks by moving process to Google Sheets.

Youngstown, Ohio Area

• Hardware Maintenance & Repair: Established process of using spare parts from retired systems to repair damaged computers. This led to a 10% reduction in the number of brand new computer systems that needed to be purchased annually.• Project Coordination: Managed company-wide transition of 350+ devices to Windows 7, which was completed before the deadline and under budget.• Inventory Management: Created and maintained a full asset inventory list which included computer towers, laptops, mobile phones, and software licenses.

Warren, Ohio

• Team Leadership: Supervised a 4 person team of career services and marketing student employees.• Contract Negotiation: Helped to establish credit transfer programs with 6 area colleges, allowing students more options after graduation.• Social Media Marketing: Created and managed the college Facebook page, which had around 1000+ followers after three years.

Master Of Business Administration - Mba, Business Administration And Management, General

WGU’s online MBA program is designed for experienced business professionals focused on advancing their careers. It can also benefit anyone.

Bachelor'S Degree, Information Technology

Designed with input from industry experts, the B.S. Information Technology degree program is composed of five primary areas of study.

Associate'S Degree, Accounting And Business/Management