At McMahon Technology Services, we will work with you to design a customized website that is easy to navigate and showcases the unique attributes of your small business. We'll also help you get your business set up with a professional email address instead of using a generic @gmail.com or @yahoo.com address. After your website has been published, we'll continue to support your website with continued edits and updates.Visit our website at https://www.mcmahontech.com for more information.

• Infrastructure Management: Switched internet services for 10 locations to redundant SD-WAN network, resulting in $2125 monthly cost reduction and 250% improved uptime.• Managed Services: Supervise the efforts of third party help desk and assist with escalated tickets as needed.• Vendor Management: Consolidated 7 fire and security systems vendors to just 2, which resulted in a $2100 annual cost reduction and simpler service administration.• VoiP & Telecommunication Administration: Actively managing Mitel enterprise VoIP telecommunications infrastructure and Verizon mobile business account.

• Project Management: Directed Osnium Software project, moving our Domestic Violence shelter from pen and paper records to an all digital client management solution.• Asset Procurement: Centralized the ordering of all equipment to only the IT Department, which has helped to improve asset control and inventory tracking.• Business Continuity Planning: Established nightly server backup schedule and disaster recovery and emergency operation procedures to ensure the integrity of company data.• End-User Training: Developed 10+ educational tutorial videos for in-house employee.• Process Optimization: Reduced 8 week end-of-year data collection project to only 2 weeks by moving process to Google Sheets.

• Hardware Maintenance & Repair: Established process of using spare parts from retired systems to repair damaged computers. This led to a 10% reduction in the number of brand new computer systems that needed to be purchased annually.• Project Coordination: Managed company-wide transition of 350+ devices to Windows 7, which was completed before the deadline and under budget.• Inventory Management: Created and maintained a full asset inventory list which included computer towers, laptops, mobile phones, and software licenses.

• Team Leadership: Supervised a 4 person team of career services and marketing student employees.• Contract Negotiation: Helped to establish credit transfer programs with 6 area colleges, allowing students more options after graduation.• Social Media Marketing: Created and managed the college Facebook page, which had around 1000+ followers after three years.