Michael Miller Email & Phone Number

As the Senior Vice President of Credit Card & Payment Operations at Bank of Hope, I oversee the full P&L of the payment products and services, with a focus on creating value for the customers and the bank. I have more than fifteen years of experience in the payment industry, spanning across various verticals, such as payroll, debit, and credit cards.I am passionate about delivering innovative and compliant solutions that meet the needs and expectations of a diverse and dynamic market. I have led the digital transformation of the customer acquisition, onboarding, delivery, and servicing processes, resulting in improved efficiency, satisfaction, and retention. I have also established and maintained strong vendor relations, enabling the bank to leverage the best technology and resources in the industry. My analytical skills and strategic vision allow me to identify and execute new business development opportunities that enhance the bank's competitive edge and growth potential.

Listed skills include E Commerce, Mobile Commerce, Strategic Partnerships, Customer Acquisition, and 11 others.