Provide software and hardware support to contribute to excellent patient experiences. Team project manager in multiple expansion projects, including a team lead for Field Services in the Green Tower expansion project. Working with multi-disciplinary teams to install, maintain, and repair field devices, including PCs, laptops, thin clients, mobile devices, printers, VOIP systems, audio/visual, networking, and more.Use of ServiceNow ticketing system in the documentation of resolutions and time management.Submission of knowledge-based articles to improve team technical knowledge.

Directed and assisted with the development of community programs.Worked with community partners to increase the quality of life for the community.Directed personnel and worked within a multi-jurisdictional team in crisis management, critical incidents, and maintaining crime scenes with mitigation of property loss and prevention of loss of life as the end goal.Social Media shift representative, including participation in the Public Information Team.

Responsible for statistical analysis of criminal activities and police reporting.Customized SQL data sets for reporting software in creating reports required by open records requests and federal and state reporting requirements.Provided intelligence bulletin distributions in cooperation with regional intelligence networks and routed sensitive data to proper agencies.

Project leader for establishing the forensic program, including budgetary considerations, policies, and best practices in guidance with NIJ standards.Worked with teams on federal, state, and local levels in processing devices for evidentiary purposes.Use of multiple forms of forensic software to obtain the best data sets.Ensuring forensically sound examinations are completed on mobile devices for courtroom admission.Analysis and report generation of SQLite databases and other digitally extracted data. Classified as an expert witness in mobile device forensics in multiple State and Federal trials.

Experience conducting truth detection examinations using the NITV Computerized Voice Stress Analysis instrument.Conducted over 100+ pre-employment and criminal examinations.Consult for other agency cold-call readings. Responsible for submitting written reports for internal and criminal case investigations.Experience in the use of advanced interviewing skills and techniques.

Completed investigations of complaints of employee misconduct, while maintaining fairness and impartiality.Reports were completed for internal reviews by police department administration and human resources.Responsible for hiring processing of new applicants to include reviewing applications, background investigations of suitable candidates, and onboarding processing.Collaborated with human resources in applicant tracking through use of the NeoGov software system.

Serve as a public trustee representing the police department on the City of Gainesville's pension board.Fiduciary responsibilities include voting on plan documents and strategic placement of investments for a pension fund in excess of +$140 million in accordance with ERISA standards.

Conducted over 2,500+ fraud investigations, including identity theft, forgery, banking, accounting fraud, credit card fraud, medical records, prescription fraud, elder financial abuse, Federal and State tax revenue, and cyber-criminal investigations.Conducted over 1,000+ general investigations, including homicides, assaults, thefts, child abuse, and other crimes against persons and property.Responsible for creating and submitting factually accurate written reports for departmental and court records.Worked with a team of investigators and with federal and state law enforcement agencies, tax revenue departments, financial institutions, and medical governing boards.

Responsible for answering calls for service, maintaining positive community relations, and customer service.Worked as a team member in securing the safety of the community.Performed duties with care and compassion while using time management skills, and was the reporting officer for cases that would be referred to the Criminal Investigations Division.Testified in court.