Benefits Advisor
Current• Provides transitioning service members, family members, and Veterans a thorough understanding of earned VA benefits, awareness of education and training opportunities, and assistance in preparing for civilian employment• Instructs weekly benefits training sessions for up to 50 people in classroom environment • Utilizes and provides feedback through an online system for established curriculum and training tools to ensure course content is updated and delivery methods meet training objectives• Coordinates and collaborates with local government, site managers, and installation staff to schedule classroom support, coordinate on installation events, and ensure quality performance• Conducts individual counseling for personal interaction enabling clients to ask questions, seek clarification and obtain assistance based on their eligibility Records customer data in online database to track and analyze customer demographics and their common needs