PalletBiz is a European Multinational in Industrial B2B franchise having headquarters in Hungary in field of Wood & Metal Packaging products & Handling solutions with operations across 14 countries in EMEA region.• Responsible for driving & managing the development of existing & new franchise partners GCC Region. • Strategic Product & Market development in GCC region which includes annual operating plans, market intelligence, market plans, • Responsible for implementation of Sales & Operations plan – S&OP process, Supply chain master data, • Strategic sourcing & supply development – Planning of RFI/RFQ, Negotiations and contracting, SLAs (Service Level agreements), New supplier development.• Regional Business development of KAs & IKAs (Key accounts & International Key Accounts) – New accounts engagement, Key account management, opportunity management, CRM updates and sales forecasting.• ERP system setup & maintenance – Product/Price master data, Order to cash process, Key export & regional projects data entries.• ISO, EHS & PalletBiz Way – Sustainability BSC, CSR & EHS planning and execution, Internal & external audits.• Responsible for Overall GCC Regional Turnover of USD 9 million+ across existing operational units in KSA, Bahrain, Qatar + establishment of new operational units UAE & Oman (FY 2024).KEY HIGHLIGHTS • Development of new franchise partner for JV in Qatar, UAE & Oman.• Regional IKA development in KSA, Bahrain & Qatar with customers – Coca Cola, Imerys, Shell, Aujan, Chemanol, Unilever, DHL, Baxter, BASF.• Participation in tenders & annual contracts with Key GCC regional Petrochemical companies such as SABIC, Q-Chem, Octal, QAPCO, S-Chem, Advanced Petrochemicals, Borouge.• New supplier development from sources in South America, South Africa & Europe.• Successful negotiation of extended credit facilities with key international suppliers.• Design and Implementation of S&OP demand & forecasting process across country franchises in GCC.

Essentra is a UK based Multinational manufacturer of Tobacco filters, Secondary Packaging materials & components with annual turnover of USD 1.5 billion with 70+ factories worldwide.• Lead all sales activities for the Middle East and Africa markets covering Cigarette filters, Secondary Pharma Packaging (Paper board cartons & pamphlets), Pipe protection technology, BOPP tear tapes, and components division products covering Tobacco (Combustibles & Non-Combustibles), Pharma, Oil & Gas, FMCG sectors in Middle East & Africa region. • Hold accountable for multiple operations, such as Forecast, Budgeting, Key Account Management, New Business Development, and Strategy formulation. Focus on improving customer service, adding new customers to the clientele while maintaining quality & service levels. • Consistently attain sales targets for the whole MEA region. Supervise multiple accounts ranging from blue-chip multinationals to state owned companies to innovative SMEs. • Conduct detailed market research to recognize opportunities and analyze and monitor competitor activities. • Design and execution of marketing campaigns as per product development pipeline. • Built strong relations with all clients within MEA markets through effective communication. • Use of SAP ERP software, Salesforce, and IBM Cognos while performing sales operations.• Responsible for Annual Sales Turnover of USD 24 million across 75+ customers in MEA region.KEY HIGHLIGHTS • Exceeded sales quota for 2016 and received a commendation from CEO for the fastest growth market in the Essentra group.• Penetrated new markets in Jordan, Algeria, Egypt, Seychelles, Sudan, Iran, and South Africa for new business expansion.• Explored new markets of UAE, Qatar, and Saudi Arabia targeting Oil & Gas companies to introduce pipe protection technology products.• Known for growing sales and revenue significantly by over 35% in 2018 as well as working on new product development initiatives for improvement.

Express Flexipack is part of the 45+ year old Express group of companies in UAE in field of Printing, Packaging (primary as well as secondary) & Publishing. Express Flexipack is one of the leading flexible packaging material converters.• Responsible for management of Regional & International Key Accounts in more than 20 countries,. Handled clients, such as Lipton, Procter & Gamble, Unilever, Coca Cola, Pepsi, Nestle, Amul, New Zealand dairy, Kuwait Danish Dairy, Khazan Foodstuff, Napco, Oasis, Milco, BASF, Julphar, Baxter, Life Pharma, British American Tobacco, IFFCO group, AGTHIA group, Masafi in the FMCG, Dairy, Beverage, Water, Tobacco, and Pharma industry. • Proficiency & Techno-Commercial experience in flexible packaging product range including – Aluminum foil (Pre-cut lids, roll form), BOPP Labels (wrap-around, self-adhesive, shrink sleeve), Blister Foil, Butter & Cheese foil, Cigarette foil inner wrap, Portion Packs for Jam, Jelly, 2/3/4 layer laminates for products such as Biscuits, Chips, Snacks, Chocolates, Macaroni, Spices, Paper Bags for Flour & Salt.• Ensured implementation of all fiscal plans, including sales forecasting, budgeting, and hiring estimates. • Responsible for New product development including market research, and conducting technical feasibility studies.• Managed team of Sales & Customer Service Executives.• Responsible for Annual Turnover of USD 15 million across 110 customers in 20+ countries including Middle East, Africa, UK, India, Pakistan & Sri Lanka.• Ensured compliance with ISO 9001-2008, ISO 14001, and ISO 18001.KEY HIGHLIGHTS• Established a quality management strategy, manufacturing strategy, and framework of SOPs to achieve set objectives.• Enhanced operational efficiency, minimized waste, and met customer expectations while controlling operations of the plant.• Spearheaded effective ramp-up plans for new product introduction (NPI).• Known for setting a record of consistently attaining sales targets every year.

• Studied artwork production to evaluate the performance level for continuous improvement. • Secured new contract for packaging artwork SKUs (Stock Keeping Units)/BOMs (Bill of Materials). Actively monitored the performance and accordingly suggested changes for enhancement. • Headed and completed specific job-related improvement and compliance projects within the defined time. • Coordinated with clients to boost profitability and sign yearly contracts. • Bridged the communication gap between the technical and sales departments. • Served major clients in UAE, including Coca-Cola, Milco, Gulf & Safa, Unikai, Murmum, Gulfa, and Jeema as well as international clients, such as Pepsi Bahrain, Pepsi Libya, and Coca-Cola Kuwait.KEY HIGHLIGHTS• Bridged the communication gap between the technical and sales departments. • Found and delivered an economical software solution to streamline the activities of Pre-Press.• Development of a customized ERP solution for Production & Operations as well as Sales management.• Developed and deployed a CRM database to provide just-in-time delivery to clients.

Played a key role as a Master level Field Service Engineer maintaining and servicing all Canon digital/analogue copiers. Managed a customer base of 300, ensuring attainment of maximum client satisfaction. Delivered technical support, oversaw inventory, and trained new service engineers.• Recognized for achieving customer retention rate of 95% by devising effective action plans.• Ensured optimum utilization of all resources to minimize operational cost.Received training on factory operations management and certified on Canon mid/low volume segment copiers. Led a customer base of 275 clients, aiming to retain long-term business relations.• Cultivated productive relations with the clients, setting a record of 90% customer retention.• Added new customers to the company’s clientele, achieving 5% customer growth.