Muhammad Naeem Email & Phone Number

Islāmābād, Pakistan

- Managed leasing of 100K+ IPv4 addresses, ensuring full compliance with registry policies, Issuing LOA, updating ROA/RPKI, cleaning blacklisted IPs, and and providing technical support to clients.- Developed and optimized a Web Hosting Website & WHMCS-integrated platform, increasing automation by 30%.- Implemented automated invoicing, reducing errors by 25% and speeding up payments by 50%.- Improved support ticket resolution time by 20%, boosting customer satisfaction by 15%.- Maintained 99.99% uptime for hosting services, reducing downtime by 20% through proactive measures.- Supervised social media marketing campaigns, achieving a 20% increase in customer acquisition.- Managed paid social campaigns, driving a 40% increase in lead generation and 25% sales growth.- Coordinated with content creators to produce high-engagement content, driving a 50% increase in audience interaction and a 20% rise in conversion rates.

Peshawar, Khyber Pakhtunkhwa, Pakistan

- Designed, implemented, and optimized a robust network infrastructure supporting over 600 nodes, utilizing Cisco switches, routers, firewalls, and overseeing the installation and configuration of additional servers, resulting in a 25% increase in network efficiency and reduced downtime.- Led and managed a team of network and system professionals, ensuring smooth operation and support for all aspects of the organization's IT infrastructure.- Administered and maintained critical servers, including Email Server, Antivirus Server, Domain Controllers (DC/ADC), DNS, DHCP, and file servers, improving system uptime to 99.9%.- Deployed and managed network monitoring services to proactively address issues, reducing network incidents by 30% and enhancing overall system reliability.

Islamabad, Islāmābād, Pakistan

- Set up, configured, tested, and maintained over 100 new computer systems including peripherals, applications, and databases, increasing network performance & organization’s revenue by 30%.- Provided cost-effective support solutions to users which reduced company spending by 20% annually.- Ran 25+ support tickets daily with a 99% success rate, & applied best practices for ticket management which reduced resolution time by 30%.- Successfully executed network upgrades and expansions to support a 25% increase in the company's user base.Achievements- Extended corporate network by up to 200 nodes with fault-tolerant, resilient, smooth network design and policies resulting in an increase in the organization’s revenue by 25%.