Application Manager
Current• Managed team of 4 business analysts as direct reports• Managed product roadmap and design for online portal and websites• Worked as product manager for eCom team, working with vendors• Working with design team to produce workflows for UI/UX• Managed relationships with vendors for all outsourced systems• Was main liaison and escalation point for all external vendors• Applications include ERP, CRM, CMS, POS, WMS, Middleware and EDI Gateway• Worked closely with the… Show more • Managed team of 4 business analysts as direct reports• Managed product roadmap and design for online portal and websites• Worked as product manager for eCom team, working with vendors• Working with design team to produce workflows for UI/UX• Managed relationships with vendors for all outsourced systems• Was main liaison and escalation point for all external vendors• Applications include ERP, CRM, CMS, POS, WMS, Middleware and EDI Gateway• Worked closely with the Head of Technology to manage Executive Team requirements and prioritisation• Developed IT strategies and roadmaps for projects and business direction• Managed projects and BAU budgets with vendors and internal resources• Including successful implementations of large scale applications and processes• Worked with senior stakeholders across business to manage resources for projects• Developed project initiation templates and processes• Worked as part of the business analyst team on several projects including: Ship from Store project, EDI Implementation, RFP for multiple systems. Show less
