Ubaid Ahmed M. Email & Phone Number

Doha, Qa

Design Administer and implement network projects . Ensuring availability, performance and security of network services within agreed service levels. verify key operational processes, checklists and procedures are documented, current and implemented. Investigating and resolving problems for services; delegated to team members, as per ITIL processes; managing major network-related incidents and changes .Providing level three support for BreakFIx Team. Design and approve UAT testings for Enterprise, MPLS and Internet Core.

Doha, Qatar

Leading Networks team for Planning, Design, Configuration, Implementation, Maintenance and troubleshooting of Data & Internet Backbone networks ,handling responsibilities of providing design for new products or requirements, helping Pre-sales team with input of feasibility of product or devices and its budgeting.

Doha, Qatar

Deployed at Qtel as Consultant (On Contract) For Data Installation and Maintenance Team which is responsible to provide end to end network connectivity and traffic quality assurance,configuring installing and maintaining entire setup for Qtel customers via MPLS over copper fiber and 3g media ,providing Multicast connectivity to QatarExchange and Brokers through out Qatar, implementing QOS, IPSec and PRI over MPLS.maintaining critical Government Network setup .

Bangalore

Accenture Network Operations Host the services for various clients across the Accenture Backbone, Job involves Managing MPLS operations, Cisco Devices, Packet Shapers, Tacacs and Radius Servers Syslog servers and ACE load balancers, troubleshooting routing related issues.

Worked for E &Y network services, responsible for Troubleshooting Lan and Wan Equipment: Routers, switches , Wan Technologies : Frame-Relay, Leased Lines,troubleshooting DNS, DHCP, Load balancers (ACE), IP allocating changes over production development and Cisco network Registrar in E&Y Network.

Manages the Network Infrastructure for Multiple Clients, having Global presence. Identify common Network issues at layers 1, 2, 3 and 7 using OSI layered model approach, Troubleshooting Lan and Wan Equipment like Routers, switches and Wan Technologies like Frame-Relay, Leased Lines, Serial connections through remote Login. Responding to outages and coordinating with other Network Operation Centers and Telecommunications providers to resolve issues on existing circuits. Initiate Service Restoration Team for high priority LAN/WAN issues and try to restore the services as per SLA’s, (service level agreement), finding out the root cause documenting it for the future reference and knowledge transfer.