Mohamed Dahir Email & Phone Number

Responsible for designing, developing, and delivering custom ServiceNow solutions tailored to meet unique business requirements. This role involves building and optimizing applications, creating seamless workflows, and integrating third-party systems to enhance functionality and user experience. Collaboration with cross-functional teams ensures that solutions align with client goals while leveraging technical expertise and problem-solving skills to drive success.Key responsibilities include:∙Developing and customizing ServiceNow applications, workflows, and scripts.∙Implementing ServiceNow best practices to ensure performance and scalability.∙Collaborating with architects, developers, and stakeholders to deliver tailored solutions.∙Troubleshooting and resolving complex technical challenges.∙Staying updated on ServiceNow platform advancements to bring innovative ideas to client projects.

Rochester, Minnesota, United States

Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed. Research, verify, and document device specifications according to purchase order and Mayo standards. Work independently while providing on-site installation, customer service and technical installation and/or repairs support per department or individual customer request. Assists with end-user training as needed and explains basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling, and impacts on the customer proposed break/fix options to a large and diverse customer base.

United States

The ServiceNow NextGen Professionals Reskill Program is a 10-week program which provides ServiceNow Instructor-led training, self-paced Now Learning content, practical exercises, and hands-on project work.ServiceNow coursework includes:- IT Service Management Fundamentals- ServiceNow Fundamentals- Service Portal Fundamentals- Scripting in ServiceNow Fundamentals- IT Service Management Implementation

Minneapolis, Minnesota, United States

Your key to rapid growth and a competitive edge lies in the data you already have.Delaget enables a suite of operational capabilities including fully managed data warehousing, asset protection, above-store analytics, and business intelligence. Delaget continues to redefine restaurant technology and build the cornerstone platform of the quick-service economy.

CourseCareers is an intensive online three-month course in technology sales development. I read three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling.I learned everything about the basics of sales development to prepare myself for a sales development position. Check out employer.coursecareers.com to view the complete outline of what I learned. Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc.

Rochester, Minnesota, United States

•Awarded top honors for leadership and impact: Recipient of several prestigious awards for exceptional leadership and consistently driving outstanding restaurant performance, placing in the top 10% year after year• Proficient in computer hardware, POS systems, and network troubleshooting.• Demonstrated ability to learn new technologies quickly and adapt to changing systems.• Experience with data analysis and reporting tools.• Developed and implemented strategies to increase sales and profitability• Managed budget implementations, employee reviews, training, schedules, and salary negotiations for a team of 78 employees. • Monitored financial performance, set budgets, and controlled expenses to maintain a positive cash flow.• Maximized efficiency by coaching and mentoring personnel.• Implemented operational strategies and effectively built customer and employee loyalty

Bs Cybersecurity And Information Assurance, Bachelor Of Science In Cybersecurity

Sales Development Specialization

Activities and Societies: CourseCareers is an intensive online three-month course in sales development. Check out.