Mohammed Jitarayah Email & Phone Number

South Australia, Australia

• Managing CCTV and security treatment projects including plan, initiate, manage, deliver and report.• Plan and deliver technology projects for migrating meeting booking system to Outlook, and implementing M365 Office applications for 6500+ staff across diverse businesses.• Working closely with operational team to design business as usual process in line with the new initiative.• Assisting in delivering major Security project by working closely with stakeholders to scope requirement, assisting with budget allocation, and help to plan and design solutions.• Ensuring projects are delivered on time and budget through regular reporting and addressing risks on time.• Preparing reports that outline projects status, actual expenditures, issues and risks, key milestones and achievements.• Working closely with management to prepare for mid-year budget allocation by prioritising projects, analysing what projects that can be delivered during the financial year and analysing the availability of the contractors to deliver the projects and other factors.• Documenting CCTV projects drawings and designs in order to communicate the requirements with vendors, document SAPOL CCTV assets, ensuring the sites will be secured according to SAPOL Security Advise Section.

Australia

• Collaborating closely with the project team to create a comprehensive project plan that incorporated relevant functional and technical specifications for transitioning from a legacy resource booking solution to Microsoft Exchange Online.• Managing project resources, overseeing the testing of the solution to ensure alignment with client requirements.• Working closely with stakeholders to analyse their requirements and maintain client expectations regarding project deliverables.• Designing a migration strategy to transition from an outdated meeting booking system to Exchange Online.• M365 Office suite delivery for diverse stakeholders. Conduct site visits to promptly troubleshoot issues that might impact critical business processes.• Conduct Workshops for briefing on project initiatives and delivering a revised Business as Usual processes.

Adelaide, South Australia, Australia

• Developing tools using Visual Basic for Applications (VBA) with Microsoft Excel, Microsoft Access, and Microsoft SQL Database. These tools are to automate the creating and sharing of complicated reports. which saves hours of work every month.• Developing database systems using Microsoft Access to serve the branch’s needs, such as lockers database and the contractor clearances database.• Writing briefing papers for new IT initiatives such as AV project, Confluence system for PASB, SMS notification service for SAPOL impound yards, PASB Project Management Software, and others.• Managing PASB IT related change requests for the Clamping and Impound yards software (CLIPS), Gallagher Security System Upgrades, Meeting Room Manager (MRM), and Fleet Management System (FleetWave).• Day to day support of all the IT issue for 50+ staff in the branch.

Adelaide

• Managing the Alarm System software (Patriot) which is based on virtual Windows Server 2012 and Microsoft SQL server 2012.• Creating periodic reports which show Police Security Service Branch (PSSB) KPI status.• Working closely with the maintenance coordinator and system support administrator to provide alarm monitoring system support for clients across the state.• Liaising with contractors to configure and commission alarm systems, testing, and validating the connectivity.• Providing daily support to the call centre officers in terms of maintaining their HP PCs and supporting their day-to-day applications usage.• Creating Standard Operation Procedures (SOPs) and user guides that help control centre officers using the systems efficiently.

- Hardware installation of Huawei Online Charging System (OCS) (For Fastlink and Gorannet operators).- Software installation and commissioning of Huawei OCS (For Fastlink and Gorannet operators).- Upgrade OCS and Online Mediation for Gorannet OCS.- Support in gathering customer requirements for any new offerings and business process modifications.- Legacy Huawei IN system support and maintenance for Fanoos Telecom operator.- Owner of Huawei Application and Software Department support for Fanoos, Fastlink and Gorannet warranty and post warranty.- Perform rectifications and follow up pending tickets by following ITIL processes.- AAA installation and commissioning for ITPC in Baghdad.

- First and second level support for Application related issues in Faruk medical City.- Revise hospital workflow for few health services and recommend changes.- Get in meetings with doctors and nurses to take their feedback about new modifications required in hospital systems.- Responsible for radiology department applications.

- Installing and configuring CISCO IP phones with CUCM System.- Preparation of the inventory system for IT equipment and perform daily updates upon requests.- Installed all related hospital applications (VistA, ISI Radiology, Billing, etc...)- Managed printers through print server.- Daily support to hospital employees for their issues related to hardware and software, and follow the ticketing system to make sure all the issues are solved according to the SLA.- Perform training and write documentation and guidelines on some hospital applications

- Maintenance owner for Asiacell IN system, and being in direct contact with customer about their daily issues.- Install new IN hardware as part of expansion project to support new subscribers.- Perform upgrade operations to add new features to the charging system, like Friend and Family feature, Closed User Group, and others.

1- Installing Security camera.2- Installing motion detection equipment.3- Mirasys Server and Client applications installations and support.

- Provide hardware support in terms of PCs and printers.- Provide software support for OS and Microsoft office.- Part of the security and audit department, and responsible for Norton antivirus system installation.- Perform auditing on all IT equipment available in Ministry of finance.

- Install and maintain an electronic weather station.- Install and maintain portable weather station from Logotronic.- Translate and train meteorologists on new stations.- Support meteorologist to configure the synoptic weather stations to send the exact sequence according to their standard.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Good

Study Electronic and Communication Engineering

Certificate Iv In English Proficiency (Job Seeking Focus), Teaching English As A Second Or Foreign Language/Esl Language Instructor

Job Seeking focus is an 8 week program, with an option to continue and improve your English for another 10 weeks. This course will assist.