Mo M. Email & Phone Number

London, England, United Kingdom

Effective Screening:• Successfully conducted comprehensive reviews of high-net-worth individuals, organizations, and politically exposed persons (PEPs), ensuring robust screening processes.• Detected and flagged previously unidentified high-risk entities, contributing to enhanced risk management strategies.Enhanced Due Diligence (EDD):• Demonstrated expertise in performing in-depth EDD procedures during screening, leading to precise risk assessments and the identification of potential sanctions-related entities.• Maintained a consistent track record of regulatory compliance by accurately categorizing high-risk profiles.Analytical Excellence:• Developed strong analytical skills enabling systematic analysis of complex financial transactions. Identified and acted upon intricate money laundering and terrorist financing indicators, thwarting potential risks.• Enhanced the analytical framework, resulting in the timely identification of suspicious patterns and aiding law enforcement in crime prevention.Transaction Monitoring:• Skilfully integrated analytical insights into the interpretation of extensive data sets including transaction trends, customer behaviour, and regulatory prerequisites.• Identified critical patterns in transaction data, leading to proactive risk mitigation and contributing to the prevention of illicit activities.Meticulous Compliance:• Demonstrated meticulousness in executing essential AML controls like Customer Due Diligence (CDD), Know Your Business (KYB), and Know Your Customer (KYC).• Led the comprehensive documentation of high-risk business activities, ensuring thorough verification and adherence to stringent regulatory mandates.Thorough Documentation:• Maintained meticulous records of screening procedures, analysis findings, and investigative steps.• Produced comprehensive reports for senior management, facilitating well-informed decisions and enhancing the overall risk management framework.

London, United Kingdom

• Effectively mitigate the risk of money laundering and financial crime in accordance with the firm procedures by carrying out due diligence on all new/existing clients when processing CDD/AML cases including high, medium and low risk clients/businesses. • Thoroughly and accurately documenting the research and analysis related to the financial activity and related entities of the customers including source of funds, wealth, and income. • Transaction monitoring: responsible for daily assessment of transactions and ensure they’re reviewed on a timely basis, investigating and assessing alerts of potential money laundering risk.• Periodically, perform and review of business alerts e.g., change in shareholders details, CCJs, Intention to dissolve and so on to complete the KYC/KYB review policies and procedures. • Identifying and combating emerging threats in financial crime, screening of PEP/sanctioned individuals and assessing the overall suitability of a user by performing CDD and EDD. • Experience in analysing large quantities of information, and identifying trends of risk factors.• Performs CDD on customers deemed high risk, and suggested account restrictions, or account closures based on risk to the Bank.• Making sure Money Laundering Regulations and JMLSG guidance are applied to all aspects of the business.• Oversaw customer screening--reviewing for any matches to noted high risk individuals, organisations and countries.• Identified/assessed any suspicious activity and raising service-level agreements when required.• Provided strategic feedback on pre-account opening checks on behalf of clients-facing peers.• Oversaw payment screening--uncovering any high-risk transactional activities.

London, England, United Kingdom

• Identifying and investigating fraud trends seen through reported fraud cases.• Investigating and preventing non plastic fraud. • Experienced using the Pindrop software for impersonation fraud calls to detect the customer’s voice match.• Experienced using the SSI tool to log a case and response to the scam claims to other banks.• Interviewing and interrogate with customers to obtain statements regarding the scam claims and informing the outcome of the scam claims.• Liaising with other financial institutions with the ongoing scam claims to resolve the cases within SLA.• Analysing customer’s report on CIFAS to study customer’s history.• Reviewing alerts due to irregular activity on customer’s account.

London, United Kingdom

• To grow SMEs customer loyalty from existing portfolio and grow market share by developing new customer relationships.• Dealing with the KYC and KYB for the on-boarding of business and commercial clients.• Reviewing and processing complex lending needs of SMEs with up to £2 million turnover.• Conduct KYC/KYB/CIFAS/Fame due diligence searches and perform reviews for Low/Medium/High risk customers/businesses.• Ensure accurate KYC/KYB/AML information is recorded regarding SOF/SOW for risk management purposes.• In conjunction with risk and compliance function, adhere to the bank’s policies, procedures, and MLRO compliance.

London, United Kingdom

Providing an excellent customer focused service by identifying a homebuyer needs, demonstrating first step of mortgage myself then referring to Mortgage Telephony Adviser to complete the application.• In charge of 5 branches to attend mortgage clients.• Transmitted £9 million lending consisting 5 branches.• Holding weekly conference meetings with Regional Manager and providing progress reports.• Contacting cold leads and developing them into mortgage sales.• Following up all referrals from Mortgage department and updating clients on their case.

London, United Kingdom

Efficaciously managing medium to high net-worth clients. Taking on a wide range of roles; formed new banking relationships through opening accounts, facilitating outlying product sales and providing the utmost in quality client service. • Being the first point of contact, providing customers with solutions to their financial needs e.g. current accounts, loans, insurance policies.• Undertaking financial reviews and managing a portfolio of customers, making out-band calls to discuss different options.• Conducting in-depth reviews of clients’ financial circumstances and building relationships with existing and new clients leading to repeat business.• Conducting customer due diligence by adhering to KYC and AML policies.• Providing unsecured lending and reviewing income and expenditure, supporting customers to make responsible decisions that are suitable to their needs.• Taking ownership and solving problems which will benefit clients.• Referring to other business areas; Business, Mortgage, Investment or Private Banking.• Dealing with customer disputes, complaints and queries.• Supervising new starters with an uplifting attitude.• Excellent diary management.• Top performer in the branch by exceeding KPI weekly, monthly and quarterly.

London, United Kingdom

Responsible for vault management, in charge of cash delivery and collection. Ability to make effective decisions and excellent people management skills. Providing training and educating team and management on operational risk program.• Managing six members to deliver opportunities through CRM database.• Ensure all clients’ documentation and information obtained by AML policy, procedure and regulatory requirements.• Conducting regular analysis on processes to evaluate and improve effectiveness of mitigating controls.• To produce presentation and summarising branch risk report to Risk Co-ordinator Manager and Regional Manager.• Greeting clients in a polite and friendly manner.• Identifying ways in which to enhance an individual’s banking experience and sales opportunities.• Informing clients about the bank latest products and services.• Execute transfer using various methods BACS, CHAPS and SWIFT/SEPA• Following bank procedures when performing deposits, withdrawals or transfers transaction.• Delivering high level of service at all times to current, prospective clients and satisfying mystery shops. • Handling clients queries face to face, telephone or via correspondence.• Maintaining a professional image at all times.• Dealing tactfully and efficiently with demanding clients.

Bachelor'S Degree, Business Administration, Management And Operations

Business, Management, Marketing, And Related Support Services

Education record