Moad Ben-Zeglam. Msc Miet Email & Phone Number

Salford, GB

Salford, England, United Kingdom

Account Delivery Lead for Insurance Software and Business Processing Services (ISB) business within DXC

London, England, United Kingdom

Leading, tracking and driving the entire service improvement plans.Customer: Allianz Technology

Aldershot, Hampshire, United Kingdom

Clients: AON & The Society of Motor Manufacturers and Traders

Birmingham, United Kingdom

• When first starting at SAIC Motor Technical Centre I was working under the PMO department within the process management team as a process engineer. However within the first two or three months in the company I proposed.
• Development & maintenance of the company resource management system
• Reporting resource utilisation at project & department level to senior stakeholder and C-level executives.
• Management of business processes from creation to implementation & continuous improvement through review
• Developing applications within SharePoint to improve operational efficiency across the business.
• Control, management & reporting of project budgets for all the vehicle programmes.

Leeds, United Kingdom

• Main responsibilities:
• Organised all check point and project meetings that involved progress reviews and future planning to ensure that all members of the project team are aligned and unified towards project deliverables and objectives.
• Maintained and managed both the risk and issue registers to ensure that there better means of understanding problems that may arise during the project.
• Collaborated actively with the team to analyse and find ways to mitigate these risks.
• Estimated project-related costs such as all the necessary activities that need to be undertaken and the resources that are needed to ensure the delivery of the project.
• Supported project team members with project documentation and produced documents such as: project charter, project initiation document, project plan, work breakdown structure, risk management plan and highlight.

Doha, Qatar

• Mobile app and web interface designed and structured to be used to find a solution to the obesity problem that a lot of children are facing in Qatar. Being a part of this project not only was I was excited to get.
• Prepared reports on the project specifications and activities.
• Communicated and collaborated with project team members to decide on the best design specifications and details for the system interface.
• Designed and delivered low-level and high-level prototypes for the mobile and web applications interfaces.
• Arranged regular meetings with the department director to review and report back the project status.
• Designed use-cases, personas and scenarios for both application interfaces for gathering requirements to help with the planning stage of the project.

Aberystwyth, Ceredigion, United Kingdom

Being a being peer mentor back in university was a great experience as I was fortunate enough to aid and help out foundation and first year students around in university making sure they are adjusted to university environment was a very rewarding role that I played during my undergraduate. I was responsible for the following tasks:- Counselled first year.

Masters Of Science (Msc), It, Strategic Management & Organisational Change, Merit

Activities and Societies: Project Management Society.This interdisciplinary and market-leading programme provides an unrivalled platform.

Bachelor Of Science (Bsc.) Hons, Business Information Technology, Second Class Honours

Activities and Societies: University Football Team / Academic Representative / Peer MentorBusiness Information Technology, at Aberystwyth.

Level 5 Nvq (Hnd), Computer And System Development, Pass

Activities and Societies: Student AmbassadorModules: - Computer Systems Architecture - Local Area Networking Technologies - Event Driven.