Sector Lead - Local Authority
CurrentAt Voicescape we help public and third sector organisations to build sustainable relationships with their customers through more effective customer engagement. Our solutions provide valuable behavioural insights, which enable us to augment and empower performance in collection, feedback, compliance 'no access' services and resident well-being. Clients work with us because we provide an evidence-based approach to driving change, flexible technology-based solutions that are simple to use and… Show more At Voicescape we help public and third sector organisations to build sustainable relationships with their customers through more effective customer engagement. Our solutions provide valuable behavioural insights, which enable us to augment and empower performance in collection, feedback, compliance 'no access' services and resident well-being. Clients work with us because we provide an evidence-based approach to driving change, flexible technology-based solutions that are simple to use and adjust to daily requirements and responsive customer service and technical support. We specialise in the Local Authority and Social Landlord sectors.My role is a sector lead and help local authorities to engage and connect with their communities, driving service level improvements by creating a bespoke communications solution without stretching their resources whilst saving time and money. Show less