Mark De Vos

Mark De Vos Email and Phone Number

Customer Experience Lead | Strategy execution | Process Improvements | Organisational transformation | Analytics @ Sunweb Group
netherlands
Mark De Vos's Location
Bussum, North Holland, Netherlands, Netherlands
Mark De Vos's Contact Details

Mark De Vos personal email

About Mark De Vos

I am a professional specialized in strategy execution. My strong analytical skills, interpersonal approach and continuous drive to improve myself, make me eager to learn and results in an efficient and effective way of working.

Mark De Vos's Current Company Details
Sunweb Group

Sunweb Group

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Customer Experience Lead | Strategy execution | Process Improvements | Organisational transformation | Analytics
netherlands
Website:
sunwebgroup.com
Employees:
526
Mark De Vos Work Experience Details
  • Sunweb Group
    Head Of Continuous Improvements
    Sunweb Group Jun 2024 - Present
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  • Bearingpoint
    Senior Business Consultant
    Bearingpoint Nov 2021 - Jun 2024
    Amsterdam, North Holland, Netherlands
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  • Budget Thuis
    Manager Customer Experience
    Budget Thuis Sep 2019 - Oct 2021
    Amsterdam Area, Netherlands
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  • Tele2 Nederland
    Customer Experience Manager
    Tele2 Nederland Jul 2017 - Aug 2019
    Diemen
    As a Customer Experience Manager I am end-to-end responsible for customer experience throughout all phases of the customer life cycle. I'm leading a cross-functional team and responsible for creating and executing strategy aimed to improve customer experience and customer loyalty, measured by Transactional and Brand NPS. More specific, by gathering data, creating insights, improving customer journeys and making actionable suggestions to create a better customer experience.
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  • Tele2 Nederland
    Ceo Support
    Tele2 Nederland Jan 2017 - Jul 2017
    As a CEO Support, I closely worked together with the CEO and CFO to improve strategic decision-making, from contributing in strategic discussions to the execution of strategy. Further activities included among others, executive board reporting, organizational transformation, internal and external communications and operational improvements.
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  • Tele2 Nederland
    Segment Marketing Manager
    Tele2 Nederland Oct 2015 - Dec 2016
    Diemen
    As a segment marketeer, I specialized in marketing activities for the segment very small enterprises (1 - 20 FTE) in a B2B environment. Here, I focused on lead generation, lead nurturing, channel development, sales activation and maximized value of our customer base.
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  • Tele2 Nederland
    Process Manager
    Tele2 Nederland Jun 2013 - Oct 2015
    Diemen
    Starting as a Project Manager, I implemented numerous business driven projects such as automation of the ordering and delivery process and setting up an online self service portal. After a year a continued to a new position as Process Manager. During my time as Process Manager, I have successfully managed an IT change teams in favor business requests and have developed an implemented a strategic plan for the Wholesale department.
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  • Ifaa Accountants & Belastingadviseurs
    Accountant/Fiscalist
    Ifaa Accountants & Belastingadviseurs Jun 2010 - May 2013
    Amsterdam
    In these years I was responsible for preparing sales tax return, corporate income tax return and personal income tax assessment. Also, providing tax advisory and bookkeeping for sole proprietorship and limited liability companies.
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  • Theodoor Gilissen Bankiers
    Research Assistant
    Theodoor Gilissen Bankiers 2007 - 2010
    Amsterdam
    During this period I was responsible for supporting financial analysts by means of annual reports, Bloomberg, administering the financial agenda and archiving press releases of listed companies. Besides this I provided several weekly publications concerning current market information, stock prices and ‘sell’, ‘hold’ or ‘buy’ advice.
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Mark De Vos Skills

Dutch English Financial Reporting Financial Analysis Management Consulting Business Strategy Microsoft Office Strategy Operations Management Process Management Business Process Improvement B2b Agile Project Management Microsoft Power Bi Customer Segmentation Strategy B2b Marketing Strategy Business Case Segmentation Marketing Strategy It Business Strategy B2b Marketing Product Segmentation Strategic Planning Project Management P&l Analysis P&l Forecasting Financial Accounting Microsoft Excel Financial Audits Accounting It Strategy Business Case Preparation Business Analysis Automation It Operations Business Process Business To Business Scrum Agile Methodologies

Mark De Vos Education Details

Frequently Asked Questions about Mark De Vos

What company does Mark De Vos work for?

Mark De Vos works for Sunweb Group

What is Mark De Vos's role at the current company?

Mark De Vos's current role is Customer Experience Lead | Strategy execution | Process Improvements | Organisational transformation | Analytics.

What is Mark De Vos's email address?

Mark De Vos's email address is m.****@****ail.com

What schools did Mark De Vos attend?

Mark De Vos attended Saïd Business School, University Of Oxford, Vrije Universiteit Amsterdam, Vrije Universiteit Amsterdam.

What skills is Mark De Vos known for?

Mark De Vos has skills like Dutch, English, Financial Reporting, Financial Analysis, Management Consulting, Business Strategy, Microsoft Office, Strategy, Operations Management, Process Management, Business Process Improvement, B2b.

Who are Mark De Vos's colleagues?

Mark De Vos's colleagues are Yvonne Boersma, Ellen Dijkshoorn, Yasmina Salakdji, Naomi Van Scheijndel, Quentin Cpg, Zeynep Demirkale, Jerome Regeer.

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