Mo Anand Email & Phone Number

Goodrich, Mi, Us

Goodrich, Mi, Us

Southfield, Mi

- Designing an Access Application to streamline communication between agency and counties.- Managing Office365 Migration for 300+ employees.- Security Awareness- Leading Backup Server Installation

Livonia, Mi

• Processed distress calls from 12 Wayne County hospitals, documenting the details of each situation and dispatching four mobile crisis teams as needed to resolve the situation in a safe and timely manner.• Developed a quick guide sheet that streamlined internal processes and improved training measures.

Greater Detroit Area

• Directed groups of three to five students in need of academic assistance; provided guidance in completing homework tasks, graded assignments, and partnered with parents to discuss progress.

Greater Detroit Area

• Leveraged Transportation Operations System by utilizing Intelligent Tracking System (ITS) devices to track all incidents affecting the freeways; monitored CCTVs and notified media of obstructions impacting the flow of traffic in order to relay critical information to the public.• Evaluated crisis situations and dispatched MDOT vehicles accordingly, continuously responding to new calls and multi-tasking the management of several crises simultaneously.• Led the Operations Committee consisting of 15-20 operators, facilitating consistent utilization of best practices across each shift by relaying policies and documentation recently established as SOP.• Documented after-action reports following major events, noting the details of MDOT’s response.• Ensured timely, effective response to emergency situations, conducting frequent audits of MDOT’s response times, number of vehicles assisted, and ability to cooperate with Michigan State Police.• Deployed safety messages across the state each year, strategizing and communicating the campaign.• Achieved nationwide recognition for teamwork as recipient of the STAR Award in 2016.• Developed year-end performance measures for Macomb County Roads to increase funding.

Farmington, Mi

• Designed learning programs for ages five through 24 in coordination with an occupational therapist.• Monitored patients within a one-on-one program for basic educational needs, addressing situations of patient outbursts and transporting individuals to vocational and therapeutic classes.• Tracked patient progress by documenting behavior within each class, leveraging insight to identify improvement as well as specific areas in need of greater focus and assistance.

Farmington Hills, Mi

Managing staff of 10 front office employees. In charge of scheduling and leading front office meetings. Heading "Points Program" for individual rewards and team unity.

Farmington Hills, Mi

Managing cash through sales and production. Assisting lead pharmacist with providing count. In charge of sales and stock of liquor sales. Head of One Hour Photo Department.

Munich Area, Germany

Working with sandblaster to clean various automotive parts provided to Ford Motor Company. Assembling and packaging parts for assembly line.

Bachelor Of Science (B.S.), Computer Science

Languages included: C++, Java, HTML and SQL. Courses included: Software Management, Web Design, Computer Architecture, Database Management.

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Concentration in Creative Writing. 3.8 Grade Point Average. Courses included: Fiction Writing, Poetry Writing, Study in Poetics, British.

High School Diploma, 9 To 12

Activities and Societies: Tennis