Moustafa El-Sayed Email & Phone Number

Bahrain

• To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating the philosophy and the culture of the Brand.• Guarantee cross and up-selling for all product categories.• Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease.• Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones (creating VIG data base).• Ensure the achievement of individual and Store goals, enhancing and developing the business.Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.

Dubai, United Arab Emirates

•Provide training and guidance to sales executives on product knowledge, sales techniques, and customer service best practices.•Manage inventory levels and ensure that stock is available to meet customer demand.•Conduct market research and analysis to identify customer needs and preferences.•Have strong leadership and communication skills, as well as a proven track record in sales and customer service.•Passion for eyeglasses, sunglasses, and contact lenses is preferred.

Dubai, United Arab Emirates

Apparel Aldo for Shoes and Accessories at Dubai Mall•Dealing with different types of customers and present to them the suitable products for their needs•Meet and exceed sales targets, and track sales performance through reporting and analysis.•Participate in promotional events and initiatives to drive sales and build customer engagement.•Handle customer inquiries and complaints in a professional and timely manner.•Collaborate with team members to ensure a positive and productive work environment.

Alexandria, Egypt

U.S. Polo Assn•Lead and mentor a team of fashion consultants to ensure excellent customer service and sales performance.•Understand and promote the U.S. Polo Assn brand and product offerings.•Provide personalized styling advice to customers.•Assist customers with fitting and selecting clothing and accessories, and resolving any issues or concerns that arise.•Process transactions and handle customer inquiries and complaints in a professional and timely manner.

Alexandria, Egypt

Gant •Provide exceptional customer service and personalized styling advice to customers.•Build long-term relationships with customers to drive sales.•Understand and promote the Gant brand and product offerings.•Stay up-to-date with new products, trends, and industry news.•Assist customers with fitting and selecting clothing and accessories.