Review process performance results and initiate corrective actions when required.Support solving all end user SFDC related issues.Responsible for testing all SFDC functionalities updates.Involved in all SFDC change requests as per Country needs.Train all new users to be friendly with all SFDC functions.Support brings greater visibility of all SFDC planned activities and an improvement in the involvement and execution of all tests.

• Completely understanding and commitment with the Company policy.• Establish and maintain a good working relationship with the staff and continuously motivate them to enhance sales results.• Organizing my monthly plan in order to save time and being more loyal to my customers.• Handle front line sales related to required products through outdoor sales and telephone calls in order to meet defined sales targets.• Clearly and truly delivering all information needed to the customer… Show more • Completely understanding and commitment with the Company policy.• Establish and maintain a good working relationship with the staff and continuously motivate them to enhance sales results.• Organizing my monthly plan in order to save time and being more loyal to my customers.• Handle front line sales related to required products through outdoor sales and telephone calls in order to meet defined sales targets.• Clearly and truly delivering all information needed to the customer through the policy.• Maintain and develop existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.• Gaining more clean and green work places and following safety rules and procedures while driving.• Daily follow up with the customers till they get all service needed.• Continuously update market and completion knowledge to expand market penetration.• One of basic roles involves managing client portfolios.• Capitalizing on the Lafarge's assets and reinforcing market share.• Discovering all customers on my region and communicate with them even if not working with company products.• Reaching "0" complaints using all fast solutions for closing complaints with customer satisfaction which reflected on and strengthened the relationship with customers.• Contributing effectively in achieving the main objectives and targets through increasing volumes and number of customers.• Collecting and reporting information of the state of the market. Show less

• Responsible for conducting O2C stream End User Training in Egypt project where all end users are prepared successfully based on the knowledge I got during executing my role as Key User in MEA BM.• Well trained on all Salesforce activities.• Working Specially on all O2C activities which all expected test scenarios are covered.• Working hand in hand with different streams (Salesforce, LOGON, HODIM, Finance and so on) in order to complete and ensure sales flow test.

• Manage and responsible for fashion retail Multi store of following brands : adidas, Timberland, Levi's, Reebok, ROCKPORT, Quiksilver and Roxy.• Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure that relevant HR procedures are followed.• Plan, forecast, report on sales and business performance, according to company requirements.• Manage cash and payment systems in accordance with company procedures and policies, at all… Show more • Manage and responsible for fashion retail Multi store of following brands : adidas, Timberland, Levi's, Reebok, ROCKPORT, Quiksilver and Roxy.• Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure that relevant HR procedures are followed.• Plan, forecast, report on sales and business performance, according to company requirements.• Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.• Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction and appearance.• Manage selling and customer service activities and staff competence in these areas, so as to sustain sales performance, profitability and customer satisfaction.• Manage, maintain and report as necessary all brand managers and brand merchandiser with the feedback of each brand.• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics and communicate this to relevant departments in the Company.• Coaching the sales team on making a good ice break with customers to make them feel friendly and have a positive experience to improve customers.• Develop the staff personal skills and capability through on-going training, as provided by the company.• Training the sales team in sales techniques of each brand to understand how to find the need of the customers and then the ease in the ability of achieving good sales.• Handling all customers problems and complains.• Improving customer service quality.• Responsible for putting personal targets for everyone in the sales team according to every section in the store and the store monthly target.• Following up the daily sales of the employees in the team work to know how far or close they are from their targets.• Attend meetings and contribute to company strategy and policy-making as required. Show less

• Manage and responsible for fashion retail Multi store of following brands : adidas and Timberland.

• Making all the direct sales responsibilities by committed with a daily target as same as any one of direct sales• Managing a team of eleven direct sales executive.• Hold a daily morning brief meeting with my team and dividing the daily commitment to them.• Tracking all sales team daily by phone and going randomly with them while making there visits.• Follow up the daily visits of every one by calling back to customers they have been met and then report to my unit… Show more • Making all the direct sales responsibilities by committed with a daily target as same as any one of direct sales• Managing a team of eleven direct sales executive.• Hold a daily morning brief meeting with my team and dividing the daily commitment to them.• Tracking all sales team daily by phone and going randomly with them while making there visits.• Follow up the daily visits of every one by calling back to customers they have been met and then report to my unit manager.• Playing a vital role as a customer service and help my direct sales to close cases and fulfill highly approval rate.• Ensure efficient after sales service and maintain a high focus on long term customer satisfaction.• Ensure continuous self development to keep up to date with the knowledge needed for effective performance. Show less

• Completely understanding and commitment with the Bank policy.• Establish and maintain a good working relationship with the banks’ staff and continuously motivate them to enhance sales results..• Organizing my weekly plan in order to save time and being more loyal to my customers.• Selling products directly to the potential end users. This is almost always done in-person, with demonstrations, parties and door-knocking.• Handle front line sales related to required banking… Show more • Completely understanding and commitment with the Bank policy.• Establish and maintain a good working relationship with the banks’ staff and continuously motivate them to enhance sales results..• Organizing my weekly plan in order to save time and being more loyal to my customers.• Selling products directly to the potential end users. This is almost always done in-person, with demonstrations, parties and door-knocking.• Handle front line sales related to required banking products through outdoor sales and telephone calls in order to meet defined sales targets• Clearly and truly delivering all information needed to the customer through the bank policy.• Maintain the relationship with the customers and work constantly on improving it.• Ensure that customers fulfill all documents needed.• Follow up with the customers till they get all service needed.• Represent the Bank in the exhibitions and campaigns that the Bank conducts to reflect the best image of the bank..• Giving the required out field training to the new hired direct sales with authorization from my area manager.• Continuously update market and completion knowledge to expand market penetration. Show less