Sr. Itsm Consultant
CurrentCertificationsCCNAMCSE (2)CNE (3)ASEMcAfee EPOBMC SDE (3)Numara (6)Legend () = certifications versions+ Lead customers through the solution implementation process+ Assist customers with business process design and advise customers of best practices+ Facilitate and document Requirements Definition and Design sessions+ Implement (including configuring and customizing) packaged enterprise software applications+ Build integrations and migrate data between systems+ Conduct unit and system testing+ Support user testing+ Deliver application and process training+ Perform go-live and post production support+ Provide project management skills to client engagements+ Support the sales process through participation in client discovery sessions