Simon Mobolaji Email & Phone Number

Abidjan, CI

Côte d'Ivoire

• Setup Wakanow in 5 countries across West/Central Africa (Benin, Cameroon, Cote d'Ivoire, Senegal and Togo).
• Provided framework for business launch in each country which included securing offices, staff recruitment, government and regulatory licensing & service provider engagements.
• Total customers served in Q1 2024 stood at close to 500 with about $270k generated in gross revenue and $20k in net revenue.
• Regular travel across the Francophone markets, meeting with industry leaders, corporate clients, consolidators and travel partners to grow Wakanow's market share.
• Demonstrated effective management in reducing costs, increasing sales, and improving overall regional performance
• Prepared, presented and justified expansion and growth plans to top Executives, and also presented weekly, monthly reports, sales updates and quarterly plans to the CEO

Lagos State, Nigeria

• Grew Wakanow’s B2B half-year revenue by 111% with a 3.2% profit margin.
• Grew B2B net revenue by 230% vs the previous year.
• Onboarded over 100 new sub-agent businesses which accounted for over 150% growth YoY and over 2,500 new Affiliates accounting for about 20% growth.
• Used incentive payout and target-driven promotions to significantly drive revenue generation. Incentive payout rose to over 800% vs total previous year payouts, leading to increased loyalty and retention.
• Travelled across 11 cities in Nigeria between May and July 2023, driving Wakanow’s expansion plans through the Wakanow Express Train.
• Planned and executed B2B market expansion into the Eastern and Southern markets thereby onboarding over 360 new Affiliates in the process.

Lagos, Nigeria

• Collaborated with department heads at HQ level to establish organizational goals, strategic plans and objectives.
• Established strategic goals by gathering relevant business and operational information and achieved goals that contributed to the organization’s profitability.
• Established strategic partnerships and relationships with key government agencies, IATA, airlines, service providers and stakeholders.
• Management of operational and capital budgets to meet business operating plans.
• Tasks and responsibilities assigned, prioritized and delegated to department employees.
• Implementation of cost and labor control systems, respecting budget guidelines.

Energy House, Plot 159-161 Broad Street, Marina Lagos

• Definition of project objectives, consistent with strategic objectives.
• Worked with key stakeholders to develop a clear understanding of business needs.
• Established relationships with appropriate client stakeholders.
• Assignment of tasks to the appropriate resources within the company.
• Development of a detailed schedule for planning and monitoring manpower, equipment and work orders.
• Developed presentations to communicate project status to stakeholders.

Energy House, Plot 159-161 Broad Street, Marina Lagos

• Development of departmental objectives, budgets, policies, procedures and strategies.
• Worked with departmental leaders to establish organizational goals, strategic plans and objectives.
• Redesigned the airline's product offering of its In-Flight Entertainment, on-board menu, In-Flight Magazine, Frequent Flyer Product and Lounges.
• Provided product information and resolved concerns to assist customers.
• Coordinated external communication through marketing communications.
• Adherence to quality and service standards to support operational goals.

Lagos, Nigeria

• Improved customer engagement through relationship management and timely communications.
• Coaching team members, promoting high levels of customer service and effectively managing the program.
• Met with stakeholders, fostering transparent communication regarding project issues and decisions.
• Develop programs supporting the strategic direction of the organization.
• Administered annual operating and capital budget to facilitate profitability.
• Implementation and developed standards, policies and operational procedures.

Lagos

• Compilation of lists describing product and service offerings.
• Consulted with product development personnel on product specifications, such as design, color and packaging.
• Develop pricing strategies to balance corporate objectives and customer satisfaction.
• Development of market-specific merchandising and promotional strategies to expand market share.
• Implemented social media strategies to integrate with overall marketing tactics.
• Launch of market research studies to analyze findings.

Lagos, Nigeria

• Trained airline staff on hard and soft skill courses such as Ticketing and Reservations, Passenger Fares and Ticketing, Automated Check-In, Customer Service Delivery, Dangerous Goods Recurrent training, etc.
• Management of stations as backup Airport Manager during deployment projects and route startups to West and Central African countries.
• Preparation of manuals and training of workers in the use of new forms, reports, procedures and equipment, accorded to organizational policy.
• Worked with department heads to establish goals, strategic plans and organizational objectives.
• Development of departmental objectives, budgets, policies, procedures and strategies.
• Interviewed personnel and made on-site observations to verify unit functions, work performed, methods, equipment and personnel used.

Port-Harcourt

Was responsible for supervising all ticketing agent at the Virgin Nigeria Port-Harcourt City Ticketing Office. Managed the day-to-day running of the office, including Finance and transaction reporting

Ilorin, Kwara, Nigeria

French instructor-children, adolescents and adultsTranslator/interpreterAdministrative officer

B.A, French

Activities and Societies: President, French Students Association 2002-03 session Studied French

Professional Training, Distinction

National Certificate In Education, French & English

Activities and Societies: Secretary, French Students Association Studied English and French

Data Analysis

Master'S Degree, Sustainable Air Transport Mgt

Master'S Degree, Sustainable Air Transport Mgt