Mochammad Alie Email & Phone Number

Malang, Id

Malang, East Java, Indonesia

My role as a Junior QA Engineer is all about spotting bugs, creating test cases, and making sure everything runs smoothly from the backend to the user interface. I’m like the gatekeeper for quality, ensuring every feature meets high standards. Think of me as the person making sure your app is as smooth as butter before it gets to you! Let me add some quality assurance magic to your project 🛠✨1. Researched and developed comprehensive testing plans, reducing defect possibilities.2. Conducted regression testing across three squads, covering 200+ test cases per sprint, ensuring product stability3. Collaborated with developers and product teams to complete sprint tickets on time, contributing to improved sprint velocity

Kota Malang, Jawa Timur, Indonesia

I'm the go-to person for handling customers with a smile and making sure they feel the love even after the sale. My role is all about weaving the magic of customer support to address and resolve any concerns they might have. I'm the friendly face making sure our customers are not just satisfied but genuinely happy. Let me sprinkle some customer approaches magic your way 🪄1. Managed over 500 inquiries monthly through WhatsApp and email.2. Successfully onboarded 100+ customers across the local (ID) and APAC markets.3. Resolved technical issues using tools like Zapier and Postman for seamless integrations.4. Provided technical consultations for both platform use and external integrations.

Indonesia

- Successfully completed an intensive 6-week bootcamp focused on both manual and automation QA Engineer practice.## Manual Testing- Acquired comprehensive knowledge of QA principles.- Studied various testing methodologies, the testing pyramid, and the seven testing principles.- Developed skills in creating detailed test cases, understanding the bug life cycle, and effectively reporting bugs.- Gained proficiency in database testing, distinguishing between user-interface and data testing, and conducting thorough API testing.## Automation Testing- Gained automation testing tools and frameworks, including Selenium and Cypress, for web UI testing.- Learned to write test scripts in Postman, implement variable for each environments, and run API automation using Postman Runner.- Enhanced skills in Selenium by installing WebDriver, writing scripts, managing web elements, and utilizing WebDriver Manager.- Gained hands-on experience with Cypress, including installation, basic commands, creating custom commands, and implementing the Page Object Model (POM).- Familiarized with version control systems such as Git and GitHub, including creating repositories, branches, and pull requests, as well as executing push and pull operations.

Malang, Jawa Timur, Indonesia

Picture me as the playmaker and middleman on a mission to craft top-notch digital products for SME entrepreneurs in Indonesia. My goal? Ensuring that these fantastic creations reach the end-users seamlessly. Think of me as the wizard behind the scenes, making the digital magic happen for our awesome community of entrepreneurs! 🚀1. Collaborated and delivered 6 sub-products in the e-commerce industry called as Merchant.id, including order system management, warehouse system management, CRM, etc.3. Managed 3 enterprise projects for skincare and supplement industry brands in the Indonesian.

Malang, Jawa Timur, Indonesia

As the conductor of the customer support orchestra, I harmonize the team's efforts and allocate resources judiciously to ensure a symphony of seamless service delivery 🚦.1. Analyze prevalent issues to escalate to the development team for resolution.2. Conducting review sessions to analyze issues and implement necessary improvements.3. Contributing as a platform tester team to ensure alignment with the user journey.

Malang, Jawa Timur, Indonesia

As a wizard of customer support, I wield my expertise to navigate the realm of live chat channels with finesse, swiftly addressing and managing all incoming inquiries. My proficiency ensures a seamless experience for customers seeking assistance, guiding them through their queries with skill and precision 🧙.

Malang, Jawa Timur, Indonesia

- Manage all campus computer devices (PCs, Printers, Internet Network Devices, etc.).- Maintan internet network around campus, wireless network, LAN and WAN network.- Repair damage to computer devices such as operating system constraints, software applications and internet network damage.