Technical Service Engineer
Current๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:โค Collaborating with customers to provide technical support, conducting process audits to ensure proper procedures and protocols are being followed, driving aircraft modification projects by liaising end-to-end tasks and aircraft maintenance and improvements, and handling technical review and preparation of aircraft documentation. โค Acting as the engineering department representative for several airline customers, arranging and attending periodicโฆ Show more ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:โค Collaborating with customers to provide technical support, conducting process audits to ensure proper procedures and protocols are being followed, driving aircraft modification projects by liaising end-to-end tasks and aircraft maintenance and improvements, and handling technical review and preparation of aircraft documentation. โค Acting as the engineering department representative for several airline customers, arranging and attending periodic stakeholder meetings to report on and review projectsโ progress, and developing and releasing comprehensive technical reports according to customer requirements and technical guidelines in coordination with management. โค Structuring business cases for projects that positively influence the organizationโs profitability by maintaining quality and safety standards, devising cost-effective repair processes that add value to the organizationโs capabilities, and verifying the implementation of effective technical agreements by the technical function. โค Delivering responsive required technical and administrative support to urgent emerging aircraft issues to ensure smooth and successive operations within safety standards and organization procedures, and suggesting creative design solutions to meet customer expectations and aircraft release schedules. โค Delegating the workflow to the team, monitoring tasks/projects progress, and reporting to senior management, cooperating with internal departments such as supply chain and health and safety to meet external customer expectations, evaluating engineering reports, and issuing quotations when needed. โค Elevating in-house technical shops' capacities to perform repairs and product improvements by creating approved repair documents and approval for alternative tooling to be used when required, reviewing and approving engineering drawings made by the drafting team, and maintaining current knowledge of competitive products and situations. Show less