Matthew O'Connell Email & Phone Number

Portland, OR

Portland, Oregon, United States

Portland, Oregon

Portland, Oregon

-Oversight, development and implementation of innovative quality assurance program for Autism services, resulting in a 16% reduction in per-member cost, 56% reduction in time from diagnosis to treatment, and a 9% reduction in ED utilization for this population.-Design, deploy and manage program level data visualization tool to continuously monitor quality.

-Oversight of NWP Care Experience Tableau reporting implementation process, including design of analytical approaches, data quality management, site administration and training clients/staff.-Co-manage survey administration and technical vendor relations for ambulatory and hospital patient satisfaction tools in collaboration with KPNW Market.

-Developed and managed the deployment of targeted service improvement training for RN Team Leads and Department Administrators.-Led multiple PDSA cycles to test efficacy and viability of proposed workflow changes for nursing staff within primary care by providing analytical and project management expertise.-System administrator for Ambulatory Nursing &.

-Managed robust on-boarding program for physicians and administrative staff including systems access, training and retention activities.-Managed appraisal process for non-senior physicians, providing logistical and analytical support to front-line and senior leadership.

Master’S Degree, Public Health

Management and Policy

Bachelor Of Science (Bs), Political Science And Government