Modupe Ajetomobi, Pmp Email and Phone Number
I am a highly motivated and results-oriented professional with extensive experience in project management, product lifecycle management, and strategic innovation. With a proven track record of success in leading cross-functional teams, I excel in driving projects from initiation to closure while ensuring client satisfaction and meeting business objectives.As a Project Manager, I have successfully managed multiple projects simultaneously, achieving effective resource allocation and meeting budget, timeline, and scope requirements for each project. My strong communication skills, coupled with proficiency in tools like Microsoft Project, Jira, Trello, and Scrum Board, enable me to facilitate transparent communication and alignment with stakeholders throughout the project lifecycle.In addition, my experience in business development has allowed me to develop and nurture relationships with clients, resulting in increased client satisfaction levels and repeat business. I am adept at negotiating contracts, reducing development expenses, and establishing effective distribution networks.As a Product Manager, I have a keen understanding of market dynamics and consumer needs, allowing me to contribute to the development of innovative products and features. I have led initiatives to convert applications to cloud-based solutions and develop mobile applications, resulting in significant business growth and customer acquisition.My ability to analyze market trends, gather customer feedback, and drive product enhancements has led to improved user retention and increased brand awareness. I am passionate about leveraging my skills and experience to drive business growth and deliver exceptional results.I am constantly open to networking with professionals who share similar interests, exchanging insights, and investigating potential collaborations.
Simplex Business Solutions Ltd
View- Website:
- simplexsystem.com
- Employees:
- 34
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Head, Client Services Operation And PmoSimplex Business Solutions LtdNigeria -
Head, Client Services Operation & PmoSimplex Business Solutions Ltd 2014 - PresentLagos State, Nigeria• Acted as the primary point of contact for customer complaints, resolving issues and achieving efficiency targets, resulting in a 95% resolution rate.• Led negotiation teams, securing win-win business opportunities with customers, resulting in a 20% increase in contract value.• Maintained regular communication with clients, addressing their needs and increasing retention by 15%.• Managed billing and negotiation issues, tracking payments and ensuring timely resolution, resulting in… Show more • Acted as the primary point of contact for customer complaints, resolving issues and achieving efficiency targets, resulting in a 95% resolution rate.• Led negotiation teams, securing win-win business opportunities with customers, resulting in a 20% increase in contract value.• Maintained regular communication with clients, addressing their needs and increasing retention by 15%.• Managed billing and negotiation issues, tracking payments and ensuring timely resolution, resulting in a 90% payment compliance rate.• Led the PMO team and implemented project management best practices, resulting in a 30% improvement in project delivery timelines. Oversaw project portfolio management, achieving a 25% increase in project completion rates within budget and schedule.• Developed and maintained project governance frameworks, ensuring 100% compliance with organizational objectives and resource allocation efficiency. Collaborated with stakeholders, resulting in a 15% increase in client satisfaction and retention rates.• Promoted a positive work environment, leading to a 20% increase in employee satisfaction and retention rates. Show less -
Quality Assurance ManagerSimplex Business Solutions Ltd 2012 - 2014Lagos State, Nigeria• Developed, revised, and standardized test manuals and procedure documents to address various aspects such as database impacts, software scenarios, negative testing, and usability, resulting in a 25% reduction in software bugs.• Logged and managed customer issues using on-time Software, resulting in a 30% decrease in resolution time.• Standardized existing manuals and created new ones based on client feedback, improving clarity and usability by 20%.• Created and executed test cases… Show more • Developed, revised, and standardized test manuals and procedure documents to address various aspects such as database impacts, software scenarios, negative testing, and usability, resulting in a 25% reduction in software bugs.• Logged and managed customer issues using on-time Software, resulting in a 30% decrease in resolution time.• Standardized existing manuals and created new ones based on client feedback, improving clarity and usability by 20%.• Created and executed test cases and scenarios, conducting user-testing on software, updates, and patches, leading to a 15% decrease in post-deployment issues.• Established the company's quality standards procedure, aligning it with management expectations and industry best practices, ensuring consistency and adherence to quality benchmarks. Show less -
Head, Implementation & SupportSimplex Business Solutions Ltd Jan 2008 - 2012Lagos, Nigeria• Successfully led and managed a high-performing team of implementation and support specialists, achieving a 95% employee satisfaction rate through effective guidance, coaching, and feedback.• Developed and executed strategic plans for the department, ensuring alignment with company goals and objectives.• Collaborated with sales and account management teams to understand client needs, resulting in customized implementation plans and a 15% increase in customer satisfaction.• Oversaw… Show more • Successfully led and managed a high-performing team of implementation and support specialists, achieving a 95% employee satisfaction rate through effective guidance, coaching, and feedback.• Developed and executed strategic plans for the department, ensuring alignment with company goals and objectives.• Collaborated with sales and account management teams to understand client needs, resulting in customized implementation plans and a 15% increase in customer satisfaction.• Oversaw end-to-end implementation processes, ensuring timely and successful project delivery within budget and scope.• Established and maintained strong client relationships, acting as a trusted advisor throughout the implementation process.• Continuously evaluated and enhanced implementation methodologies, processes, and tools, achieving 25% greater efficiency and effectiveness.• Defined and established support policies, procedures, and standards, ensuring consistent and high-quality service delivery.• Collaborated with cross-functional teams to address customer needs and drive product improvements, enhancing service offerings and fostering innovation. Show less -
Implementation & Support SpecialistSimplex Business Solutions Ltd 2007 - 2008Lagos State, Nigeria• Collaborated with clients to gather and analyse business requirements, ensuring alignment with software implementation goals and objectives.• Configured and customized software solutions to meet client specifications, achieving a 95% success rate in implementing solutions within project timelines.• Developed and maintained comprehensive project plans, timelines, and documentation, resulting in a 20% increase in project efficiency and client satisfaction.• Conducted tailored… Show more • Collaborated with clients to gather and analyse business requirements, ensuring alignment with software implementation goals and objectives.• Configured and customized software solutions to meet client specifications, achieving a 95% success rate in implementing solutions within project timelines.• Developed and maintained comprehensive project plans, timelines, and documentation, resulting in a 20% increase in project efficiency and client satisfaction.• Conducted tailored training sessions for clients, resulting in a 90% improvement in client understanding and utilization of software functionality.• Achieved 95% resolution rate for end-user software application issues, providing prompt assistance and guidance to enhance productivity.• Provided responsive technical support post-implementation, resolving 80% of client inquiries within 24 hours and maintaining a customer satisfaction rating above 95%.• Maintained detailed records of support tickets and documented troubleshooting procedures, leading to a 25% increase in knowledge sharing and empowering end-users for independent issue resolution. Show less -
Business Development ExecutiveSimplex Business Solutions Ltd Jan 2006 - Dec 2007Lagos State, Nigeria• Generated sales leads resulting in a 30% increase in qualified prospects within six months.• Conducted product demo presentations for prospective clients, leading to a 25% increase in product interest and engagement.• Prepared tailored proposals and sales letters, resulting in a 20% increase in proposal acceptance rates.• Negotiated contract terms with clients, achieving a 15% increase in new business opportunities and securing favorable outcomes for the company. -
Retail Sales MerchandiserNasco Group 1995 - 2003Lagos State, Nigeria• Achieved 100% accuracy in processing local purchase orders from customers, ensuring seamless sales transactions and timely delivery of products.• Maintained high levels of customer satisfaction by ensuring timely distribution of company products according to customer orders, resulting in a 95% fulfillment rate.• Successfully participated in promotional activities to market company products, utilizing sales techniques and product knowledge to drive sales and increase brand awareness… Show more • Achieved 100% accuracy in processing local purchase orders from customers, ensuring seamless sales transactions and timely delivery of products.• Maintained high levels of customer satisfaction by ensuring timely distribution of company products according to customer orders, resulting in a 95% fulfillment rate.• Successfully participated in promotional activities to market company products, utilizing sales techniques and product knowledge to drive sales and increase brand awareness, resulting in a 20% increase in sales revenue.• Contributed to the success of marketing initiatives by completing assigned tasks from the marketing manager, positively impacting overall sales and marketing efforts. Show less
Modupe Ajetomobi, Pmp Education Details
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Yaba College Of TechnologyMathematics And Statistics -
Yaba College Of TechnologyMathematics & Statistics -
Mathematics And Statistics
Frequently Asked Questions about Modupe Ajetomobi, Pmp
What company does Modupe Ajetomobi, Pmp work for?
Modupe Ajetomobi, Pmp works for Simplex Business Solutions Ltd
What is Modupe Ajetomobi, Pmp's role at the current company?
Modupe Ajetomobi, Pmp's current role is Head, Client Services Operation and PMO.
What schools did Modupe Ajetomobi, Pmp attend?
Modupe Ajetomobi, Pmp attended Yaba College Of Technology, Yaba College Of Technology, Yaba College Of Technology, Yaba, Lagos.
Who are Modupe Ajetomobi, Pmp's colleagues?
Modupe Ajetomobi, Pmp's colleagues are Akeem Aweda, Arjun Sharma, Modupe Ajetomobi, Tolulope Jimoh, Kazeem Quadri, Oseni Tunji, Christabel Okenla.
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