Modupe Ogunfolu, Csm
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Modupe Ogunfolu, Csm Email & Phone Number

Customer Service Specialist at First Citizens Bank
Location: Sugar Land, Texas, United States 5 work roles 2 schools
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Current company
First Citizens Bank
Role
Customer Service Specialist
Location
Sugar Land, Texas, United States
Company size
6304 employees

Who is Modupe Ogunfolu, Csm? Overview

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Quick answer

Modupe Ogunfolu, Csm is listed as Customer Service Specialist at First Citizens Bank, a with 6304 employees, based in Sugar Land, Texas, United States. AeroLeads shows a matched LinkedIn profile for Modupe Ogunfolu, Csm.

Modupe Ogunfolu, Csm previously worked as Scrum Master at The Home Depot and Scrum Master at Xenium Data Systems Llc. Modupe Ogunfolu, Csm holds Bachelor Of Science - Bs, Microbiology, General from University Of Ibadan.

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Email format at First Citizens Bank

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First Citizens Bank

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Profile bio

About Modupe Ogunfolu, Csm

4 years plus as a Scrum Master in the domain of Finance, Banking and E-commerce. I am a coach, Mentor and a true servant leader who have been able help various teams at all levels of maturity to successfully adopt and implement Agile Methodology in delivery quality software products to clients within a sustainable time. I have served in companies such as The Home Depot, Xenium Data Systems LLC Prior to this I have had 13 years experience as a successful Investment Banker. My Skills:1. Excellent communicator and good interpersonal skills2. Strong command of Project Management tools such as JIRA, Rally and Ms.Project.3. Outstanding coaching, mentoring and problem solving skills.Thank and RegardsModupe OgunfoluReach me on:Linkedin messagephone: 832 929 0525Email: modupeogunfolu@gmail.com

Current workplace

Modupe Ogunfolu, Csm's current company

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First Citizens Bank
First Citizens Bank
Customer Service Specialist
raleigh, north carolina, united states
Website
firstcitizens.com
Employees
6304
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5 roles

Modupe Ogunfolu, Csm work experience

A career timeline built from the work history available for this profile.

Scrum Master

The Home Depot

Texas, United States

🔹 Facilitated all the Scrum ceremonies -Backlog Refinement, Sprint Planning, Review, Daily stand upand Retrospective meetings. 🔹 Worked closely with the Product Owner to ensure user stories were properly groomed, documentedand prioritized on the product backlog🔹 Assisted the Product Owner and the Development Team in writing user stores using story templatesand INVEST criteria. 🔹 Tracked sprint cycle progress and updated competed tasks on a day to day basis using JIRA. 🔹 Proactively identified and removed impediments, ensuring the development team is protected from alldistractions.

Apr 2021 - Nov 2023

Scrum Master

Xenium Data Systems Llc

🔹 Coached and mentored the organization in the adoption of Agile mindset. 🔹 Aided the team to access the right resources which could help remove impediments timely. 🔹 Continuous assessment of the team’s agile/ scrum maturity and provided necessary coaching andguidance to give the desired result of the scrum framework. 🔹 Utilized JIRA to monitor team progress as well as dependency management.🔹 Organize team bonding events such as blind game and team lunch to encourage bonding andincrease team productivity.

Aug 2020 - Mar 2021

Scrum Master

Keystone Bank

🔹 Trained the team on Agile process and lead its adoptions for projects. 🔹 Assisted product owner in converting high level requirements Epics into small User Stories as well astasks.🔹 Worked closely with end-users and stakeholders to develop a detailed understanding of therequirements and transformed them to user stories and made sure they met the Definition of readyusing INVEST criteria🔹 Helped the Product Owner develop user stories with Acceptance criteria and assisted the scrum teamin estimating same. 🔹 Coached the team on estimation techniques such as T shirt sizing, Planning poker and RelativeSizing.

Aug 2018 - Jul 2020

Investment Banker

Bank Phb Plc

🔹Research and review financial information and compiling.🔹 Identify investments risks and tracking highest financial gains. 🔹 Decreased failed investment portfolio by almost 5 percent. 🔹 Surpassed customer retention and business development goals by building client base by 65% yearon year. 🔹 Managed and trained various teams in the organization.

Aug 2005 - Jul 2018
Team & coworkers

Colleagues at First Citizens Bank

Other employees you can reach at firstcitizens.com. View company contacts for 6304 employees →

AD Angela Dean Angela Dean Colleague at First Citizens BankStuart, Florida, United States View → DP David Payne David Payne Colleague at First Citizens BankTucson, Arizona, United States View → SB Starr Bell Starr Bell Colleague at First Citizens BankLos Angeles, California, United States View → MK Michelle Keeling Michelle Keeling Colleague at First Citizens BankRaleigh, North Carolina, United States View → JB Joshua Ben-Dashan Joshua Ben-Dashan Colleague at First Citizens BankNew York, United States View → YU Yesenia Ullola Yesenia Ullola Colleague at First Citizens BankFort Myers, Florida, United States View → PS Patel Shilpa Patel Shilpa Colleague at First Citizens BankRaleigh, North Carolina, United States View → MM Marc Marcos Marc Marcos Colleague at First Citizens BankTampa, Florida, United States View → KK K K K K Colleague at First Citizens BankWashington Dc-Baltimore Area, United States View → DL Darlene Low-Rodriguez Darlene Low-Rodriguez Colleague at First Citizens BankNew York City Metropolitan Area, United States View →
2 education records

Modupe Ogunfolu, Csm education

FAQ

Frequently asked questions about Modupe Ogunfolu, Csm

Quick answers generated from the profile data available on this page.

What company does Modupe Ogunfolu, Csm work for?

Modupe Ogunfolu, Csm works for First Citizens Bank.

What is Modupe Ogunfolu, Csm's role at First Citizens Bank?

Modupe Ogunfolu, Csm is listed as Customer Service Specialist at First Citizens Bank.

Where is Modupe Ogunfolu, Csm based?

Modupe Ogunfolu, Csm is based in Sugar Land, Texas, United States while working with First Citizens Bank.

What companies has Modupe Ogunfolu, Csm worked for?

Modupe Ogunfolu, Csm has worked for First Citizens Bank, The Home Depot, Xenium Data Systems Llc, Keystone Bank, and Bank Phb Plc.

Who are Modupe Ogunfolu, Csm's colleagues at First Citizens Bank?

Modupe Ogunfolu, Csm's colleagues at First Citizens Bank include Angela Dean, David Payne, Starr Bell, Michelle Keeling, and Joshua Ben-Dashan.

How can I contact Modupe Ogunfolu, Csm?

You can use AeroLeads to view verified contact signals for Modupe Ogunfolu, Csm at First Citizens Bank, including work email, phone, and LinkedIn data when available.

What schools did Modupe Ogunfolu, Csm attend?

Modupe Ogunfolu, Csm holds Bachelor Of Science - Bs, Microbiology, General from University Of Ibadan.

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