It Support Specialist
Current• Works in partnership with the NY Department of Education in Buffalo Public Schools.• Installs, repairs and maintains microcomputer equipment and related educational components in the Buffalo Public Schools.• Assists BPS with technology-related issues, and troubleshooting on Windows, Mac OS, iOS, and Smartboards.• Provides administrative support, installation, and user management across the BPS district.• Diagnoses and determines alternative solutions to rectify any issues with educational technologies and software.