Experienced Managing Director with a proven history of working in the telecommunications industry. We specialize in helping our clients build or find Contact Centers. We have a team of specialized consultants on various components of contact center support to help our customers create a best-in-class operation. We have also developed a carefully vetted network of contact center partners for our clients looking to outsource. We have more than 15 years of experience in the Call Center Business process and operations outsourcing (BPO) space that manages internal operations and external vendor partners. I have been in executive level positions with various companies. leading Sales and Customer Service organizations. My experience includes evaluating, sourcing and implementing call center operations in multiple markets.