Training Associate
Current
Nov 2023 - Present
AeroLeads people directory · profile
Mo Ferdman Email & Phone Number
Training Associate at Thresholds
at
Thresholds
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Training Associate at Thresholds
Location
Chicago, Illinois, United States
Company size
Who is Mo Ferdman? Overview
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Quick answer
Mo Ferdman is listed as Training Associate at Thresholds at Thresholds, a company with 1077 employees, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Mo Ferdman.
Mo Ferdman previously worked as Training Associate at Thresholds and Employment Specialist at Thresholds. Mo Ferdman holds Bachelor Of Science - Bs, Psychology, 3.89 from University Of Illinois Chicago.
Company email context
Email format at Thresholds
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Thresholds
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Profile bio
About Mo Ferdman
I am a highly motivated and personable manager and trainer with 10+ years of success in utilizing a variety of skills in small business, customer service, and leadership. Recognized for strong motivational abilities and management acumen, my continual contributions to and implementation of new processes and procedures brings a strong attitude of continual improvement to all workplaces. On the client interface level, I have exemplary customer relations tools, and specialize in retention, and community building.
Listed skills include Customer Service, Telephone Skills, Customer Satisfaction, Customer Retention, and 45 others.
Current workplace
Mo Ferdman's current company
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Thresholds
11 roles
Mo Ferdman work experience
A career timeline built from the work history available for this profile.
Employment Specialist
Oct 2022 - Nov 2023
Pharmacy Technician
Train new pharmacy techniciansType, fill, refill, shelve, stock, count, date, transfer, and dispense prescriptions and medicationTop performer, routinely requested by multiple managers for patient trust, competency, and work ethicProvide personable, reliable, professional, and informed customer service in person and via phoneAdvocate for patients—resolving.
May 2017 - Jul 2022
Supervising Consultant
Top Source Fulfillment
Shadowed and interviewed employees across departments to determine needs and concernsDaily briefings with CEO to discuss findings and recommend new policies and workflow processesIncreased employee morale, communication, and work ethic through advocacy and procedure improvements, resulting in raised productivity and synergy
May 2015 - May 2017
Corporate Trainer
Cooper Concepts Inc.
Conducted preliminary and secondary interviews, reviewed resumes, determined applicant eligibility, educated new hires in company policies and proceduresPerformed administrative duties, made calls to prospective employees, submitted end-of-day sales reports, created employee badges, and assigned sales territoriesTrained new employees in sales, maintained.
Jan 2015 - May 2015
Sales Manager
Cooper Concepts Inc.
Traversed a territory, business to business, signing employees to T-Mobile accountsFollowed up with existing accounts, ensuring customer satisfaction and smooth transitionConsistently ranked within the top 5 in sales in the office weekly, averaging 1 sale per day
Dec 2014 - Jan 2015
Vp Of Client Services
Innovative Commerce Solutions
Managed relationship with corporate partners, brokering product fulfillment agreements and billing contractsImplemented client access FTP server, SKUVault inventory system, and Google Sheets daily reporting process algorithmsMaintained retail website using Magento software platform and assisted CEO in parsing purchase data in Google SheetsTrained and.
Jun 2013 - Mar 2014
Customer Service Manager
Innovative Commerce Solutions
Established customer service department, all necessary processes and proceduresResolved heavy volume (100-300 per day) of daily customer issues via email, phone, and online client portal, utilizing Dazzle and Endicia ProfessionalAssisted e-commerce business clients with inquiries regarding products and deals, i.e. pricing, product info, contractual info.
Aug 2012 - Jun 2013
Warehouse Manager
Innovative Commerce Solutions
Supervised, trained, and managed daily procedures and workflow of 5 packaging clerksReceived, verified, and inventoried incoming shipments and oversaw outgoing shipments using waybills, receipts, and Google DocsPrepared product supply reports via Microsoft Word
Nov 2011 - Aug 2012
Pharmacy Technician
Typed, filled, refilled, shelved, and dispensed prescriptionsProvided personable and reliable customer serviceAccurately and promptly resolved insurance discrepanciesNamed Employee of the Month for February 2008
Nov 2007 - Jan 2009
Temporary Digital Project Assistant
Checked digital files for accuracyEntered data into spreadsheet and re-checked for accuracyLogged discrepancies
May 2008 - Aug 2008
Team & coworkers
Colleagues at Thresholds
Other employees you can reach at thresholds.org. View company contacts for 1077 employees →
KM
Kristina M. Slacum Jones
Colleague at Thresholds
Greater Chicago Area, United States
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MT
Marlow Thomas
Colleague at Thresholds
Greater Chicago Area, United States
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LJ
Latanya Jones
Colleague at Thresholds
Greater Chicago Area, United States
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TD
Tigist Degaga
Colleague at Thresholds
Grand Rapids, Michigan, United States, United States
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LK
Lizzie Klink
Colleague at Thresholds
Greater Chicago Area, United States
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HR
Haley Roell, Msw
Colleague at Thresholds
Chicago, Illinois, United States, United States
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DC
Dale Cambric
Colleague at Thresholds
Greater Chicago Area, United States
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SL
Samara Lynch
Colleague at Thresholds
Greater Chicago Area, United States
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JG
Jayna Gagner, Lcsw
Colleague at Thresholds
Greater Chicago Area, United States
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MM
Mabel Marban
Colleague at Thresholds
Greater Chicago Area, United States
View →
Kristina M. Slacum Jones
Colleague at Thresholds
Greater Chicago Area, United States
View →
MT
Marlow Thomas
Colleague at Thresholds
Greater Chicago Area, United States
View →
LJ
Latanya Jones
Colleague at Thresholds
Greater Chicago Area, United States
View →
TD
Tigist Degaga
Colleague at Thresholds
Grand Rapids, Michigan, United States, United States
View →
LK
Lizzie Klink
Colleague at Thresholds
Greater Chicago Area, United States
View →
HR
Haley Roell, Msw
Colleague at Thresholds
Chicago, Illinois, United States, United States
View →
DC
Dale Cambric
Colleague at Thresholds
Greater Chicago Area, United States
View →
SL
Samara Lynch
Colleague at Thresholds
Greater Chicago Area, United States
View →
JG
Jayna Gagner, Lcsw
Colleague at Thresholds
Greater Chicago Area, United States
View →
MM
Mabel Marban
Colleague at Thresholds
Greater Chicago Area, United States
View →
5 education records
Mo Ferdman education
Bachelor Of Science - Bs, Psychology, 3.89
Coursework For Continued Learning, Managment
Coursework For Continued Learning, Electronics And Computer Technology
Pharmacy Technician Certificate, Pharmacy
Coding Certificates: Html, Coding
FAQ
Frequently asked questions about Mo Ferdman
Quick answers generated from the profile data available on this page.
What company does Mo Ferdman work for?
Mo Ferdman works for Thresholds.
What is Mo Ferdman's role at Thresholds?
Mo Ferdman is listed as Training Associate at Thresholds at Thresholds.
Where is Mo Ferdman based?
Mo Ferdman is based in Chicago, Illinois, United States while working with Thresholds.
What companies has Mo Ferdman worked for?
Mo Ferdman has worked for Thresholds, Osco Drug, Top Source Fulfillment, Cooper Concepts Inc., and Innovative Commerce Solutions.
Who are Mo Ferdman's colleagues at Thresholds?
Mo Ferdman's colleagues at Thresholds include Kristina M. Slacum Jones, Marlow Thomas, Latanya Jones, Tigist Degaga, and Lizzie Klink.
How can I contact Mo Ferdman?
You can use AeroLeads to view verified contact signals for Mo Ferdman at Thresholds, including work email, phone, and LinkedIn data when available.
What schools did Mo Ferdman attend?
Mo Ferdman holds Bachelor Of Science - Bs, Psychology, 3.89 from University Of Illinois Chicago.
What skills is Mo Ferdman known for?
Mo Ferdman is listed with skills including Customer Service, Telephone Skills, Customer Satisfaction, Customer Retention, Customer Experience, Time Management, Microsoft Office, and Microsoft Word.
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