As an IT Engineer at nesicsa networks & system integration saudi arabia co. ltd, I provide IT hardware support and router configuration services to clients across various sectors. I enjoy applying my analytical skills and technical knowledge to troubleshoot and resolve complex issues, ensuring high customer satisfaction and retention.I have a strong educational background in computer and information technology, with an Associate's degree from Jubail Industrial College and a Bachelor's degree in Network Systems Support from the Technical and Vocational Training Corporation. I also have over six years of experience as a Computer and Communication Analyst at Teleperformance, where I worked with a team of professionals to deliver quality IT solutions and services. I am passionate about learning new technologies and skills, and I am always eager to take on new challenges and opportunities in the IT industry.