This Role is the End-to-end owner of the SME and SOHO Acquisition channel in Upper EGY includes setting ,developing and executing the Chanel strategy to ensure Etisalat YOY growth.• Manage Etisalat Enterprise Acquisition in all Upper EGY, 3 diversified teams (Sales force ,Telesales ,Support teams) with total of 100 headcount, to maintain Etisalat growth rate above the competition and to ensure enterprise market share protected and growing.• Ensuring that only the best calibers are hired in “Direct hunter team" • Contributing to the development, training and education for “Direct hunter Sales ”• Monitoring team’s volume & revenues against forecasts. • Identifying problems and providing solutions.• Supervising daily/weekly/monthly reports provided by leaders and business operations. • Maintaining cross function activities (fraud, activation, Marketing, bidding, etc…) to ensure that all channels are aligned and have common goals and KPIs.• Close monitoring of sales quality while ensuring full adherence to all company policies, procedures and business ethic codes.• Focusing on customer experience by making sure that all our customers are acquainted with our latest propositions to guarantee their satisfaction.

• Leading 10 points of sale in upper Egypt & Cairo Trucks, Vans and Kiosks.• Managing and distribute targets and Goals for all region.• Set and control the day to day operation.• Manage the partner finance and Operation system. • Managing the stocks & products availability in all stores.

Leading the top-up distribution business nationwide ( physical recharge, VF cash , E Top-Up ), by managing Vodafone direct distribution team. Leading direct distribution Team in Upper Egypt and executing the whole project responsible for distributing VF product directly to trade.• Setup the project process map with the different stockholders (Retail OPS/WH/Stores/Sales OPS,ETC…).• Turn Over exceeded 400M.• Managing 2 Functions ( Sales/Operation )in line with leading 20 Subordinates.• Increase Upper Egypt Sales from 24M to 35M • Increase VF cash service contribution from 10M to 24M using the huge number of outlets.• Acquiring first non-traditional channel selling wide range of VF products ( pilot in 100 outlets ).

 Assist the Regional Sales Manager in leading, directing and motivating the sales team in order to achieve the overall sales objectives. Assist the Regional Sales Manager in revising and implementing the sales strategies plans. Manage our new VF-HUB selected outlets across my assigned area. Maintain the Look & Feel for all VF-HUB outlets. Get sure that all HUB outlets are adhering to the new NTRA instructions. Maintain the sales quality & stop any violations immediately by taking proper / immediate actions. Assist the Regional Sales Manager in generating sales opportunities by identifying appropriate business targets. Assist Regional Sales Manager by completing all assigned duties. Supervise Sales Executives’ performance and routes. Make sure all employees adhere to company policies and procedures Deliver positive feedback, Employee Rewards and Customer Recognitions to employees. Exceed monthly, quarterly, and yearly team sales targets. Select, manage, and develop a high performing team members. Develop and implement high caliber individual sales and career development plans for all team members. Drive alignment/consistency/accountability/cohesive people practices. Monitor, analyze and take accountability for performance affecting improvements in sales/revenue growth, sales productivity, sales quality and optimization of dealers’ satisfaction. Provide sales training and on-going mentoring to staff. Effectively coach and develop a high performing team. Manage responsibility for each member of the team to exceed goals in all sales targets. Teams performance monitoring, while best utilizing performance management tools & contentious feedback (one to one, PD, on target feedback, etc.). Participate & oversee the hiring process for potential candidates in cooperation with the HR account management team.

 Assist the Regional Sales Manager in leading, directing and motivating the sales team in order to achieve the overall sales objectives. Assist the Regional Sales Manager in revising and implementing the sales strategies plans. Manage our new VF-HUB selected outlets across my assigned area. Maintain the Look & Feel for all VF-HUB outlets. Get sure that all HUB outlets are adhering to the new NTRA instructions. Maintain the sales quality & stop any violations immediately by taking proper / immediate actions. Assist the Regional Sales Manager in generating sales opportunities by identifying appropriate business targets. Assist Regional Sales Manager by completing all assigned duties. Supervise Sales Executives’ performance and routes. Make sure all employees adhere to company policies and procedures Deliver positive feedback, Employee Rewards and Customer Recognitions to employees. Exceed monthly, quarterly, and yearly team sales targets. Select, manage, and develop a high performing team members. Develop and implement high caliber individual sales and career development plans for all team members. Drive alignment/consistency/accountability/cohesive people practices. Monitor, analyze and take accountability for performance affecting improvements in sales/revenue growth, sales productivity, sales quality and optimization of dealers’ satisfaction. Provide sales training and on-going mentoring to staff. Effectively coach and develop a high performing team. Manage responsibility for each member of the team to exceed goals in all sales targets. Teams performance monitoring, while best utilizing performance management tools & contentious feedback (one to one, PD, on target feedback, etc.). Participate & oversee the hiring process for potential candidates in cooperation with the HR account management team.

 Managing all my X dealers and Non X dealers in my zone. Implementing all the needed tasks of the company. Scanning my zone to find new outlets. Preparing and discussing the monthly quota for my dealers. Reporting to the supervisor of South Upper Egypt. Controlling the market through following up the performance ofThe agents and its representatives.  Achieving the monthly quota and always over achiever. Handling dealers' queries and problems. Maintaining the market share through attacking the competition. Ensuring the availability of our products in all the outlets. Motivating the dealers to invest in Vodafone products.

• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.• Allocating sub-segment/ areas• Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.• Assists in the development and implementation of sales/marketing plans as needed.- Team builder, motivational leader and committed people developer: • Responsible for the performance and development of area.- Quality of Business through reporting: • Identify problems and provide solutions.• Track daily/weekly/monthly reports. • Monitor and maintain cross function activities- Delight the customers:• Maintains contact with all clients in the market area through joint visits to ensure high levels of client satisfaction.• Focus on the customer experience and be sure that they are up to date with all new offers on time.• Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management- Maintain relationship, attend meetings and events: • Maintain relationship across multiple touch points through joint visits with the Account Manager.• Participate in marketing events such as seminars, trade shows, and telemarketing events.• Attending industry conferences to develop industry expertise and to build network.o Growing Vodafone accounts share and revenues through Maximizing acquisitions of SME & Soho accounts in three regions consecutively.o Managing cross-functional activities with all Vodafone departments’ facilities, legal, customer care, and business marketing. Consistently achieving sale targets in all regions