- Develop job descriptions, ensuring they are up-to-date and accurately reflect the requirements of the position.- Source potential candidates for open positions through various online channels, including social media platforms like Facebook and LinkedIn.- Screen incoming resumes to identify qualified candidates for further consideration.- Interview candidates using phone, video, and in-person interviews.- Present shortlists of qualified candidates to hiring managers for their review.- Correspond with candidates via email, including sending job offers and responding to inquiries regarding compensation and benefits.- Implement training programs and provide guidance and support for new hires to ensure a seamless onboarding.

- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.- Assist customers with product information, order inquiries, account management, and issue resolution.- Identify and escalate priority issues to the appropriate team members for resolution.- Maintain accurate and detailed records of customer interactions and transactions.- Collaborate with other departments to resolve customer issues and improve overall customer satisfaction.

- Serve as the primary point of contact for customers seeking assistance with automotive products, services, and inquiries.- Address customer concerns, questions, and issues in a courteous and timely manner, striving to exceed expectations with every interaction.- Coordinate with service technicians and parts departments to schedule appointments, order parts, and facilitate repairs as needed.- Educate customers on available automotive products, features, and benefits to help them make informed purchasing decisions.- Maintain accurate records of customer interactions, transactions, and service history using our CRM system.