1. Promoting quality achievement and performance improvement throughout the organization.2. Setting quality compliance objectives and ensuring that targets are achieved;3. Maintaining awareness of the business context and company profitability, including budgetary control issues.4. Assessing the product specifications of the company and its suppliers, and comparing with customer requirements.5. Working with purchasing staff to establish quality requirements from external suppliers6. Working with purchasing staff to establish quality requirements from external suppliers7. Ensuring compliance with national and international standards and legislation8. Considering the application of environmental and health and safety standards9. Agreeing standards and establishing clearly defined quality methods for staff to apply10. Defining quality procedures in conjunction with operating staff11. Setting up and maintaining controls and documentation procedures12. Identifying relevant quality-related training needs and delivering training13. Collating and analyzing performance data and charts against defined parameters14. Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary15. Supervising technical staff in carrying out tests and checks16. Writing technical and management systems reports17. Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures18. Persuading reluctant staff to change their way of working to incorporate quality methods19. Liaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications20. Establishing standards of service for customers or clients21. Preparing clear explanatory documents such as customers' charters22. Monitoring performance by gathering relevant data and producing statistical report

1- Front line management support responsibility to monitor the daily operation of the airport environment. Handling multiple priorities making decisions and assuming responsibility to ensure operations services are delivered.2- Responsible for the efficient and courteous management of the station at an airport to ensure the on-time and orderly departure of every scheduled flight.3- Ensuring the safety of every flight by following all defined procedures of company, airline and local airport safety operating regulations.4- Monitoring and ensuring that all appropriate customer service procedures are followed by station staff.5- Training new station staff (on field training).6- Preparing monthly reports(staff , flight operation)7- Attending airport meetings.8- Ensure and maintain safety compliance of aircraft facility and employee working environments.9- Communicate both written and verbally company programs as they relate to the airport, services, operation.10- Provide feedback and evaluations of front line agents with emphasis on promoting results and performance excellent. Administer corrective action as required.11- Review agent payroll. Monitor attendance and document appropriately.12- Provide feedback research and response to customer complaints compliments in coordination with Quality department.13- Coordinate all administrative functions that provide for the safe efficient and on-time departure of the airline.14- Work closely with assistant, duty manager, Shift leader, supervisor to ensure complete and timely fulfilment of all operations responsibilities.15- Promote teamwork amongst work group and recognize/celebrate employee achievements.16- Address issues and provides corrective action as needed.17- Ensuring the Security in station operation and implement of security manual and Airline security instructions 18- Ensuring the implementation of station management system

1- Front line management support responsibility to monitor the daily operation of the airport environment. Handling multiple priorities making decisions and assuming responsibility to ensure operations services are delivered.2- Responsible for the efficient and courteous management of the station at an airport to ensure the on-time and orderly departure of every scheduled flight.3- Ensuring the safety of every flight by following all defined procedures of company, airline and local airport safety operating regulations.4- Monitoring and ensuring that all appropriate customer service procedures are followed by station staff.5- Training new station staff (on field training).6- Preparing monthly reports(staff , flight operation)7- Attending airport meetings.8- Ensure and maintain safety compliance of aircraft facility and employee working environments.9- Communicate both written and verbally company programs as they relate to the airport, services, operation.10- Provide feedback and evaluations of front line agents with emphasis on promoting results and performance excellent. Administer corrective action as required.11- Review agent payroll. Monitor attendance and document appropriately.12- Provide feedback research and response to customer complaints compliments in coordination with Quality department.13- Coordinate all administrative functions that provide for the safe efficient and on-time departure of the airline.14- Work closely with assistant, duty manager, Shift leader, supervisor to ensure complete and timely fulfilment of all operations responsibilities.15- Promote teamwork amongst work group and recognize/celebrate employee achievements.16- Address issues and provides corrective action as needed.17- Ensuring the Security in station operation and implement of security manual and Airline security instructions 18- Ensuring the implementation of station management system

1- Front line management support responsibility to monitor the daily operation of the airport environment. Handling multiple priorities making decisions and assuming responsibility to ensure operations services are delivered.2- Responsible for the efficient and courteous management of the station at an airport to ensure the on-time and orderly departure of every scheduled flight.3- Ensuring the safety of every flight by following all defined procedures of company, airline and local airport safety operating regulations.4- Monitoring and ensuring that all appropriate customer service procedures are followed by station staff.5- Training new station staff (on field training).6- Preparing monthly reports(staff , flight operation)7- Attending airport meetings.8- Ensure and maintain safety compliance of aircraft facility and employee working environments.9- Communicate both written and verbally company programs as they relate to the airport, services, operation.10- Provide feedback and evaluations of front line agents with emphasis on promoting results and performance excellent. Administer corrective action as required.11- Review agent payroll. Monitor attendance and document appropriately.12- Provide feedback research and response to customer complaints compliments in coordination with Quality department.13- Coordinate all administrative functions that provide for the safe efficient and on-time departure of the airline.14- Work closely with assistant, duty manager, Shift leader, supervisor to ensure complete and timely fulfilment of all operations responsibilities.15- Promote teamwork amongst work group and recognize/celebrate employee achievements.16- Address issues and provides corrective action as needed.17- Ensuring the Security in station operation and implement of security manual and Airline security instructions 18- Ensuring the implementation of station management system

1- Front line management support responsibility to monitor the daily operation of the airport environment. Handling multiple priorities making decisions and assuming responsibility to ensure operations services are delivered.2- Responsible for the efficient and courteous management of the station at an airport to ensure the on-time and orderly departure of every scheduled flight.3- Ensuring the safety of every flight by following all defined procedures of company, airline and local airport safety operating regulations.4- Monitoring and ensuring that all appropriate customer service procedures are followed by station staff.5- Training new station staff (on field training).6- Preparing monthly reports(staff , flight operation)7- Attending airport meetings.8- Ensure and maintain safety compliance of aircraft facility and employee working environments.9- Communicate both written and verbally company programs as they relate to the airport, services, operation.10- Provide feedback and evaluations of front line agents with emphasis on promoting results and performance excellent. Administer corrective action as required.11- Review agent payroll. Monitor attendance and document appropriately.12- Provide feedback research and response to customer complaints compliments in coordination with Quality department.13- Coordinate all administrative functions that provide for the safe efficient and on-time departure of the airline.14- Work closely with assistant, duty manager, Shift leader, supervisor to ensure complete and timely fulfilment of all operations responsibilities.15- Promote teamwork amongst work group and recognize/celebrate employee achievements.16- Address issues and provides corrective action as needed.17- Ensuring the Security in station operation and implement of security manual and Airline security instructions 18- Ensuring the implementation of station management system

1- Front line management support responsibility to monitor the daily operation of the airport environment. Handling multiple priorities making decisions and assuming responsibility to ensure operations services are delivered.2- Responsible for the efficient and courteous management of the station at an airport to ensure the on-time and orderly departure of every scheduled flight.3- Ensuring the safety of every flight by following all defined procedures of company, airline and local airport safety operating regulations.4- Monitoring and ensuring that all appropriate customer service procedures are followed by station staff.5- Training new station staff (on field training).6- Preparing monthly reports(staff , flight operation)7- Attending airport meetings.8- Ensure and maintain safety compliance of aircraft facility and employee working environments.9- Communicate both written and verbally company programs as they relate to the airport, services, operation.10- Provide feedback and evaluations of front line agents with emphasis on promoting results and performance excellent. Administer corrective action as required.11- Review agent payroll. Monitor attendance and document appropriately.12- Provide feedback research and response to customer complaints compliments in coordination with Quality department.13- Coordinate all administrative functions that provide for the safe efficient and on-time departure of the airline.14- Work closely with assistant, duty manager, Shift leader, supervisor to ensure complete and timely fulfilment of all operations responsibilities.15- Promote teamwork amongst work group and recognize/celebrate employee achievements.16- Address issues and provides corrective action as needed.17- Ensuring the Security in station operation and implement of security manual and Airline security instructions 18- Ensuring the implementation of station management system