IT manager for many Key projects with different technologies across Cairo, Alex and Switzerland and control IT budget using agile concept and acting as scrum master and performing a full infrastructure transformation project from Cargill network and build a separate infrastructure and IT departments, polices, SOP, IT team, security, Azure, O365, Audit, ERP, applications ….

• Responsible for the operational reporting team delivering actionable KPIs to all levels of the enterprise. Efficiency improvements resulted in higher profitability and better supply management.• Led Advancements in Self Service Analytics enabling insights to be used in operations at a faster pace• Created and Led the Data Council to provide governance to Data Management initiatives ensuring optimal technology investments• Collaborated with Marketing and led the definition of… Show more • Responsible for the operational reporting team delivering actionable KPIs to all levels of the enterprise. Efficiency improvements resulted in higher profitability and better supply management.• Led Advancements in Self Service Analytics enabling insights to be used in operations at a faster pace• Created and Led the Data Council to provide governance to Data Management initiatives ensuring optimal technology investments• Collaborated with Marketing and led the definition of Customer 360 strategy enabling superior customer engagement and targeted campaign management• Introduced Data Quality and Metadata management capabilities that enhanced the value provided from data assets• Prepares detailed RFPs for various infrastructure projects and successfully re-negotiated several contracts • Directed several projects to establish the core infrastructure and ERP/MRP implementation• Participated in mergers and acquisition efforts with focus on IT system audit and integration.• Developed a comprehensive security program that included policy and procedure development, employee training /awareness, and audits• Designed, developed, and implemented entire software package, including real-time shop floor production entry and serialized/ bar-coded lot tractability and tracking.• Setup and maintained current EDI system .• Maintained all desktop and server hardware, operating systems, software licensing, hardware maintenance, and wireless service contracts• Define, regularly adapt and communicate the long-term Business ITS strategy and plans, consistent with the ITS Function’s strategy• Propose innovative and cost-efficient ITS solutions to maximize business value, create competitive advantage, and constantly improve operational excellence• Lead the roll-out in Business of the ITS strategy related to projects, organizations or systems and anticipate future Business challenges• Ensure dialogue across activities to build integrated and end-to-end solutions Show less

• Ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization and Lead IT operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources • Provide administrative direction and support for daily operational activities of the IT department. • Define and implement IT policies, procedures, SLA including those for architecture, security, disaster… Show more • Ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization and Lead IT operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources • Provide administrative direction and support for daily operational activities of the IT department. • Define and implement IT policies, procedures, SLA including those for architecture, security, disaster recovery, standards, purchasing, and service provision and best practices.• Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.• Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.• Negotiate and administer vendor, outsource, and consultant contracts and service agreements.• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.• Oversee provision of end-user services, including help desk and technical support services.• Work with stakeholders to define business and systems requirements for new technology implementations.• Practice asset management for IT hardware, software, and equipment.• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.• Manage implementations for EMEA countries project.• Coordinating and supervising the work of the national/international consultants/experts. Show less