Mohamed Dahab Email & Phone Number

Egypt

Egypt

• Identifying and engaging with prospective students.
• Conducting sales consultations and academic assessments with professionalism and expertise.
• Promoting Educatly's study abroad options to students.
• Managing applications and supporting students throughout their studies.
• Converting student applications into successful enrollments, consistently meeting quarterly targets.
• Cultivating and sustaining positive and professional customer relationships.

Cairo, Egypt

• Raise awareness of UK study opportunities to recruit students for GSUK Partner Universities.
• Follow up with interested students via technology & social media to convert inquiries into applications.
• Advise on suitable universities and majors based on academic performance and finances.
• Help with CVs, cover letters, interviews, and conduct mock interviews.
• Handle admissions by acquiring documents, completing applications, and securing offers.
• Counsel and enroll students, ensuring conversion from lead to enrollment.

Egypt

• Demonstrate politeness, poise, dignity, and emotional maturity in handling chats/emails, handle difficult cases with required frequency and quality.
• Answer Chats and respond to emails in a timely manner.
• Able to set priorities and multi-task.
• Detailed Oriented and customer-focused.
• Service Orientation- Proactively looks for ways to help customers. Respond to customers' queries in a friendly, professional, and supportive way and has the ability to be polite, have confidence, and use diplomacy in.
• Deals with inquiries independently taking ownership of the issue until a satisfactory outcome has been reached for the customer.

Cairo Governorate, Egypt

• Answering phones from customers professionally and responding to customer inquiries and complaints.
• Researching required information using available resources.
• Handling and resolving customer complaints regarding product sales to customer service problems.
• Providing customers with the organization’s service and product information.
• Processing forms, orders, and applications requested by the customers.
• Identifying, escalating priority issues, and reporting to the high-level management.

• Translates online, video, and television media by providing subtitles
• Consults with subject matter experts and other colleagues in order to understand specialized concepts and translate them appropriately
• Refers to online translation tools for additional assistance with translation
• Provides clients with quotes based on project length and level of complexity
• Follows up with clients to ensure satisfaction and understanding
• Uses highly specialized translation software to encourage efficiency and consistency

Bachelor Of Business Administration - Bba, Marketing

Nanodegree, Digital Marketing, A

Activities and Societies: Desigining and Creating Online Content through Different social media platforms Creating email marketing Campagins