Mohamed Eldeeb Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

• Developed and implemented a system that led to a gradual increase in sales numbers, necessitating the establishment of a local identity.• Set up an operating company from scratch to serve as the backend operational support for GRNconnect.com.• Dealt with and contracted most hotels, Nile cruises, and land services providers in Egypt.• Established a strong suppliers network based on a win-win strategy.• Built and strengthened relationships with new and existing accounts to drive revenue growth.• Envisioned long-term business strategy based on market research and field data.• Scaled existing processes based on future business needs.• Compared supplier risks to make balanced, strategic purchasing choices.• Received and resolved customer complaints escalated by staff.• Managed and developed a talented team across Egypt and India.

Cairo, Egypt

• Evaluated the system periodically and targeted agents accordingly.• Distributed and positioned the system mainly in Egypt, Saudi Arabia, and Libya.• Minimized market risk by implementing market expansion strategies to diversify income streams.• Calculated financial risk and took precautions to mitigate unwanted consequences.• Analyzed market trends and conditions to provide informed advice to management in India.• Expertly navigated Online Booking Tools (OBTs) such as Expedia.com and Hotelbeds.com.• Tracked sales and payment transactions and reported to the management in Delhi.• Responded to clients' questions, issues, and complaints, formulating effective solutions creatively.

Egypt

• Distributed and managed Nextgen.travel, the B2B flight online system of the company, and reported to the country manager and head office in South Africa.• Addressed customer issues with compassion and professionalism.• Followed up on booking system queues and operational responses daily.• Tracked and analyzed sales to identify top-performing products.• Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.• Conducted periodic meetings with the company sales team worldwide to exchange experiences.

Cairo

• Created New B2B department to distribute and operate the online system of the company• Developed teams by recruiting, orienting and training loyal employees• determine target and did competition between employees with incentive plan

Egypt

• Established new outbound Department• We did new marketing campaign called (Agaza Travel) • Trained and supervised Tour Operators• Prepared Packages in different distention to be ready for use by Tour operators• Prepared corporate data for sales• Linked Tour Operators team with most used suppliers around the world• updated Management with periodic report

Cairo

• Handled Egypt and Saudi Arabia markets.• Collected information and performed data analysis.• Conducted system presentations to agents.• Dealt with and negotiated prices with suppliers.• Found new techniques to increase customer awareness of products and services available.• Updated management with periodic reports.• Worked on most B2B online systems such as GTA, Hotelbeds, Hotelspro, DOTW ..etc.• Increased the number of agents from 145 to 298 active agents.• Collected customer and market feedback and reported information to the company owner.• With the team, increased revenues by around 60% in 9 months.

International Marketing Diploma

Education record