Experienced System Support Specialist with a demonstrated history of working in the retail industry. Skilled in Negotiation, Microsoft Excel, Technical Support, Teamwork, and Leadership. Strong support professional
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Platform SpecialistJumia Egypt Jun 2018 - PresentEgypt-Ensure service levels are met timely.-Keep the system running; respond to issues; answer user questions regarding system features, usage, and problems; and correct problems.-Work with and provide support for various in-house,3rd party, and internal operations.-Define problems, analyze symptoms, identify root cause, and document resolution.-Ensure a positive relationship and communication plan with the system/users. -
Cxp AnalystJumia Egypt Sep 2017 - May 2018Cairo Governorate, Egypt
Mohamed Maamoun Education Details
Frequently Asked Questions about Mohamed Maamoun
What company does Mohamed Maamoun work for?
Mohamed Maamoun works for Jumia Egypt
What is Mohamed Maamoun's role at the current company?
Mohamed Maamoun's current role is IT Rep.
What schools did Mohamed Maamoun attend?
Mohamed Maamoun attended Ain Shams University.
Who are Mohamed Maamoun's colleagues?
Mohamed Maamoun's colleagues are Nasser Abdelkhalik, Mohamed Shehatta, Mohamed Darwish, Mohamed Mamdouh, Mostafa Abd El Sattar, Shaimaa Yahia, Gehad Adel.
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Mohamed Maamoun
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Mohamed Maamoun
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