Mohamed Sayed Email & Phone Number
Who is Mohamed Sayed? Overview
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Mohamed Sayed is listed as Sanior Care Workforce Management Lead at Careem, a with 3230 employees, based in Egypt. AeroLeads shows a matched LinkedIn profile for Mohamed Sayed.
Mohamed Sayed previously worked as Senior MIS Specialist at Fetchr and Senior Workforce Analyst at Raya Contact Center. Mohamed Sayed holds Nanodegree, Data Analysis from Udacity.
Email format at Careem
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About Mohamed Sayed
I have over 10 years of experience working in the Customer Care industry included 7 years in Workforce management Filed, Currently, I work as a Workforce and MIS Specialist Experience in Real-time management, Forecasting, Scheduling, Staffing plan, Data Science and Data Visualization.Skilled in Microsoft Excel, Google Sheets, Python, SQL, Microsoft Power BI, Tableau, Microsoft Word, Microsoft PowerPointObjective: To utilize my experience and my knowledge in a well reputable company and enhance my experience through dealing with a new challenge then to make sure that business runs smoothly at the end. My Grade in Foreign Trade from Helwan University Cairo.
Mohamed Sayed's current company
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Mohamed Sayed work experience
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Senior Mis Specialist
- Create Dashboard performance reports with KPIs.- Export data form system and clean the data and customize data to reports.- Set the performance targets for the new Queues.- Analyze any dropped target and recommend solutions to maintain it.- Sending daily Dashboard for top management with all figures. - Follow up on system credentials for all new certified waves - Finalize KPIs salaries confirmation each cycle to be sent to payroll - Determine all system issues, requirements and changes if needed to be send to responsible teams- Analyze systems generated shipment row data and provide management with recent updated status for backlog, not started, scheduled orders …. Etc.- Plan all reports that needed from all stakeholders of the company
Senior Workforce Analyst
- Forecasting, staffing, scheduling for 12 Project. - Determining the needed staff for any current or new project. - Set and follow the plan in the long and short term for our projects to achieve all operations targets. - Analyze any dropped target and recommend solutions to maintain it.
Wfm Analyst
- Manage real time screen for the project to support the operations to achieve the daily targets- Analyze any dropping metric and provide the solutions to maintain it. -Sending intraday Reports with dropped metric with corrective action plan
Business Analyst
-Export data form system and clean the data and customize the reports.- Set the performance targets for the new projects.- Analyze any dropped target and recommend solutions to maintain it.-Making performance report with KPI's.-Sending daily Dashboard for top management with all figures.
Account Adviser
- Handling customers complains & inquires.- Track and maintain the team performance.
Colleagues at Careem
Other employees you can reach at careem.com. View company contacts for 3230 employees →
Usman Malik
Colleague at CareemPakistan
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Wasay Masood
Colleague at CareemKarāchi, Sindh, Pakistan
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يوسف الراجح
Colleague at CareemAl Hufūf, Eastern, Saudi Arabia
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Ashir Rafiq
Colleague at CareemDubai, United Arab Emirates
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الصواف سمير
Colleague at CareemCairo, Egypt
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Musa Idris
Colleague at CareemRiyadh, Saudi Arabia
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عا
عبد التعمري
Colleague at CareemJordan
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Erum Naz
Colleague at CareemPakistan
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Mohammed Ahmed
Colleague at CareemDubai, United Arab Emirates
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Samir Moutacim
Colleague at CareemDubai, United Arab Emirates
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Mohamed Sayed education
Nanodegree, Data Analysis
Good, Foreign Trade
Frequently asked questions about Mohamed Sayed
Quick answers generated from the profile data available on this page.
What company does Mohamed Sayed work for?
Mohamed Sayed works for Careem.
What is Mohamed Sayed's role at Careem?
Mohamed Sayed is listed as Sanior Care Workforce Management Lead at Careem.
Where is Mohamed Sayed based?
Mohamed Sayed is based in Egypt while working with Careem.
What companies has Mohamed Sayed worked for?
Mohamed Sayed has worked for Careem, Fetchr, Raya Contact Center, and Vodafone.
Who are Mohamed Sayed's colleagues at Careem?
Mohamed Sayed's colleagues at Careem include Usman Malik, Wasay Masood, يوسف الراجح, Ashir Rafiq, and الصواف سمير.
How can I contact Mohamed Sayed?
You can use AeroLeads to view verified contact signals for Mohamed Sayed at Careem, including work email, phone, and LinkedIn data when available.
What schools did Mohamed Sayed attend?
Mohamed Sayed holds Nanodegree, Data Analysis from Udacity.
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