* Morning checklist and SOP mange .* Leadership and organizational abilities . * Create reports , analyze and interpret retail data , like revenues , expenses and competition .* Track the progress of weekly , monthly quarterly and annual objectives .* Supervise and motivate staff to perform their best .* Assist customers and troubleshoot customer service issue when necessary .* Coach and support new and exiting sales associate .* Evaluate employee performance and identify hiring and training needs .

Tele sales agent for the first year then team leader .