Mohamed Sayed Email & Phone Number

Egypt

• Develop and agree on annual plan, associated budgets and sales strategies. Monitor performance against this, initiate corrective action where necessary to ensure operations are conducted within the agreed financial parameters and targets are achieved.• Develop and put in place appropriate policies and procedures to cover key areas of retail sales activity and ensure effective systems are in place for monitoring compliance to establish store and service standards. • Identify the target… Show more • Develop and agree on annual plan, associated budgets and sales strategies. Monitor performance against this, initiate corrective action where necessary to ensure operations are conducted within the agreed financial parameters and targets are achieved.• Develop and put in place appropriate policies and procedures to cover key areas of retail sales activity and ensure effective systems are in place for monitoring compliance to establish store and service standards. • Identify the target shopping-malls and appropriate outlet space for the establishment of new stores, prepare proposals and close deals in order to set up and open stores as per the corporate plan.• Identify and develop strategies towards revenue from institutional sales through effective networking, develop and implement appropriate strategies in areas of promotions, special offers, events, etc. thereby achieving planned revenue targets• Manage the brand image of the store / product, develop and implement all chain and brand marketing activities to establish and promote the brand in the market• Analyze the market and the local consumer tastes and preferences and customize the offered eateries to suit local requirements (while staying within international standards)• Manage and control all aspects of stock management within the outlets, ensure adherence to procedures thereby minimizing stock accumulation / loss. Prepare and submit necessary sales and costs reports with budgets comparison.• Manage the training, development and motivation of staff, ensure the outlets are staffed with the pre-requisite numbers and caliber of staff to meet its objective and that all staff are encouraged to maximize their capability and contribution Show less

Egypt

- Set the brand menu and pricing in Egypt.- Set Egypt stores design and communicate with brand project director for approvals.- Set with marketing all opening and current strategy for Egypt market.- Work closely with finance to build a profitable brand in Egypt.- Recruit management team, supervisors and crew and set development plans for future grows.- Take full control of team opening training and develop training specialist for the brand.- Host other international… Show more - Set the brand menu and pricing in Egypt.- Set Egypt stores design and communicate with brand project director for approvals.- Set with marketing all opening and current strategy for Egypt market.- Work closely with finance to build a profitable brand in Egypt.- Recruit management team, supervisors and crew and set development plans for future grows.- Take full control of team opening training and develop training specialist for the brand.- Host other international markets training in Egypt.- Set operation excellence standards for stores.- Follow up on stores operations and standards in the stores. Show less

Egypt

• Drive the efficient and profitable operation of assigned stores, ensure experience is consistently provided to all customers, store teams are positively led and empowered, quality store operations are maintained, and sales targets are reached or exceeded, efficient and timely roll out of systems, procedures and programs.• Manage and drive the performance of brands and areas.• Provide support to team in related area for training on specific brand information.• Responsible for… Show more • Drive the efficient and profitable operation of assigned stores, ensure experience is consistently provided to all customers, store teams are positively led and empowered, quality store operations are maintained, and sales targets are reached or exceeded, efficient and timely roll out of systems, procedures and programs.• Manage and drive the performance of brands and areas.• Provide support to team in related area for training on specific brand information.• Responsible for managing all districts in the daily operations, sales and customer service of the store in maintaining positive Company image.• Accountable for an efficient operation team of the Coffee Bean and Tea Leaf.• Provide guidance to all District Managers in planning with the goal of providing total customers satisfaction and generate sales.• Control and monitor all the controllable expenses including maintenance expenses, F & & B cost and promotions items. Show less

Cairo, Egypt

• Achieved sales target for Egypt Market for 2 years• Achieved audit target for the company - 91%.• Achieved the highest Mystery Shopper in the Middle East. 94%.• Achieved best brand three times in a row for customer service.• Exceeded profit by 12% and 11 % in two years.• Best brand for Egypt market for two years in customer service.• Best PAC for 2 years among 9 other brands .

• Oversee Egypt stores (a total of 24 stores).• Create revenue through outdoor activity Egypt market.• Opening new sites: implementing and communicating operational strategies and solutions in line with the business plan and targets.• Plan stores’ budgets including sales margin and staff cost.• Oversee company daily financial budget and make sure operation standards are met.• Develop Partners in all levels to meet business plans.• Maximise sales through effective… Show more • Oversee Egypt stores (a total of 24 stores).• Create revenue through outdoor activity Egypt market.• Opening new sites: implementing and communicating operational strategies and solutions in line with the business plan and targets.• Plan stores’ budgets including sales margin and staff cost.• Oversee company daily financial budget and make sure operation standards are met.• Develop Partners in all levels to meet business plans.• Maximise sales through effective communication with store manager and the store partners.• Making sure that controllable costs are met to achieve bottom line profit.• Make sure that - Create the third place for customer and partners.- Ensure cash handling policy and procedures are met.- Acting as an Operation Manager and look after the whole market.- Help in choosing new sites.- Deal with food development in the market. Show less

• Responsible for the Market operation.• Deal on daily basis with stores’ issues and support them to achieve their sales targets.• Developing talented staff to managerial level.• Opening new sites; implementing and communicating operational strategies and solutions in line with the business plan and managing performance targets.• Look for new sites and help with setting business plan and ensuring a successful opening.• Responsible for shipments clearance to warehouse and… Show more • Responsible for the Market operation.• Deal on daily basis with stores’ issues and support them to achieve their sales targets.• Developing talented staff to managerial level.• Opening new sites; implementing and communicating operational strategies and solutions in line with the business plan and managing performance targets.• Look for new sites and help with setting business plan and ensuring a successful opening.• Responsible for shipments clearance to warehouse and allocating the right stock to stores.• Finding ways to improve sales and improve store standards.• Have full control on P&L for the business .• Have full control to manage market margin and meet the company target. Show less

• Opening new market (Egypt) as the only operation area manager.• Opened 24 stores in 3 years.• Achieve 95% audit score for my district.• Help HR and other markets for partners recruiting for all level up to Store manager level.• 90% Mystery Shopper for the district.• Create and introduce the ‘Starbucks culture’ to the Egyptian market and make sure it is kept all the time. • Train new DM (2 external candidates). • Deal with all suppliers, marketing for the first… Show more • Opening new market (Egypt) as the only operation area manager.• Opened 24 stores in 3 years.• Achieve 95% audit score for my district.• Help HR and other markets for partners recruiting for all level up to Store manager level.• 90% Mystery Shopper for the district.• Create and introduce the ‘Starbucks culture’ to the Egyptian market and make sure it is kept all the time. • Train new DM (2 external candidates). • Deal with all suppliers, marketing for the first year 2007.• Develop all partners in all level up to store manager.• Achieve the highest activity sales at ‘Starbucks Middle East 33,400 KD - 2009 and 2010.• Develop 2 partners to DM training level.• Overlooking at the market during Operation Manager’s annual leave took over fully during 2010.• Help with supplier and food manager to develop food at Starbucks.• Leading the market as an acting operation manager for Q1 2010 and handle all market issues. • Facilitate Alshaya new vision and value in Egypt for over 700 employees. Show less

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: part of Handball team Management science

Att Accounting