As a team manager at Givenchy, I oversee the network and digital marketing operations of the flagship store, ensuring the highest standards of service and quality for our customers. I have more than seven years of experience in the luxury retail industry, with a proven track record of increasing sales, retention, and loyalty.I am also a certified Cisco network associate, with a strong background in IT and communications. I leverage my technical skills to support the store's digital transformation and innovation, as well as to facilitate the training and development of my staff. I am passionate about creating a culture of wellness and wellbeing in the workplace, and I serve as a wellbeing ambassador for Burberry, where I previously worked as a guest relations specialist. My mission is to empower my team and my clients to achieve their personal and professional goals.