Mohamed Eid Email & Phone Number

Cairo, Egypt

Managed the complete deployment of telecommunications infrastructure, focusing on Local Loop (L.L.), Fiber Optic (FTTH), and 4G technologies, as well as smart solutions like M2M and various cloud-related projects, including hosting and co-location.Utilized Agile methodologies to manage project lifecycles, ensuring alignment with strategic objectives. Delivered 95% of projects on time and within a 5% budget variance. Expert in effective planning, stakeholder management, risk mitigation… Show more Managed the complete deployment of telecommunications infrastructure, focusing on Local Loop (L.L.), Fiber Optic (FTTH), and 4G technologies, as well as smart solutions like M2M and various cloud-related projects, including hosting and co-location.Utilized Agile methodologies to manage project lifecycles, ensuring alignment with strategic objectives. Delivered 95% of projects on time and within a 5% budget variance. Expert in effective planning, stakeholder management, risk mitigation, and performance tracking. Key Achievements:- Expanded service coverage to over 50 new locations.- Streamlined project workflows, resulting in a 20% increase in project delivery efficiency.- Implemented a quality assurance process, improving project efficiency by 30%.- Enhanced customer satisfaction scores by 25% and increased client retention by 15%.- Designed and executed a reporting framework for senior leadership, improving decision-making and project tracking. Show less

Cairo, Egypt

Ensured strict adherence to quality standards and operational guidelines, which reduced operational issues by 40%. Managed day-to-day operations, surpassing sales targets by 30% through strategic initiatives that boosted store revenue by 20%. Key Achievements:- Refined sales strategies based on market insights, expanding market share by 10%.- Increased profitability by 15% through targeted sales approaches and enhanced customer engagement.

Cairo, Egypt

Revamped customer support processes, cutting query resolution times by 50% and improving overall customer satisfaction. Led a team of sales representatives, maintaining high standards of performance and quality compliance, with a 95% performance rating.Key Achievements:- Implemented data-driven sales strategies that expanded market reach by 20%.- Developed team training programs that increased overall performance consistency.