- Project Name: CRM Transformation Proposal- Contribution: I was in the solution team responsible for designing the solution, defining the main components and assessing customer requirements and defining the resources and effort required.- Project Name: CIB/ADIB CRM Proposal- Contribution: Application Architect, I was responsible for designing the solution, defining the main components and assessing customer requirements and defining the resources and effort required.- Project Name: Orange Egypt - Jupiter Order Management - Contribution: Product Modeling Lead, I'm leading the Product Modeling team responsible for designing and implementing Product Models- Project Name Etisalat - CRM Transformation- Contribution: Product Modeling, Modeling team responsible for designing and implementing Voice and Data and Bundles Products- Project Name: Orange Egypt CRM Upgrade project- Contribution: Subject Matter Expert, Responsible for providing technical direction to the Configuration and Infrastructure teams on various aspects including Configuration, upgrade optimization and tuning.

Responsibilities:1. Team Leader.2. Siebel project analysis, Design and implementation.3. Second Line of supportAchievements:I was involved in many projects with different roles. Siebel Upgrade is one of my biggest achievement in Vodafone Egypt as it was delivered on time even though the Egyptian revolution uprising interruptions, quality was an icon to the project that was proved in only 4 days stability period.