Mohamed Sayed Email & Phone Number

Cairo, Egypt

New Cairo, Cairo, Egypt

Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.• Respond to customer requests, offering excellent support and tailored recommendations to address needs.• Provide excellent customer care by responding to requests, assisting with product selection and handling ordering functions.• Educate customers about billing, payment processing and support policies and procedures.• Optimize customer support by establishing collaborative service environments through targeted operational initiatives.• Collect, arranged, and input information into database system• Track and analyzed reports to determine needed improvements• Assist various departments with change by communicating new improvement plans and expectationsTalks #about #dataanalyst, googlesheets, #customerservice, #Operations #Management and #customer experience

Cairo, Egypt

• Increase efficiency and performance by monitoring team member productivity and providing feedback.• Promote superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.• Promote available products and services to customers during service, account management, and order calls.• Provide excellent customer care by responding to requests, assisting with product selection and handling ordering functions.• Collaborate with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.• Deliver exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.• Provide excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service salesTalks about dataanalyst, googlesheets, customerservice, operationsmanager, and customerexperience

Cairo, Egypt

• Increase efficiency and performance by monitoring team member productivity and providing feedback.• Promote superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.• Promote available products and services to customers during service, account management, and order calls.• Provide excellent customer care by responding to requests, assisting with product selection and handling ordering functions.• Collaborate with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.• Provide excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales

Cairo, Egypt

Develop customer service policies and procedures to meet and exceed industry service standards.• Analyze customer service trends to discover areas of opportunity and provide feedback to management.• Process customer service orders promptly to increase customer satisfaction.• Track customer service cases and updated service software with customer information.• Participate in team meetings and training sessions to stay informed about product updates and changes.• Promote superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.• Collaborate with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Sharm El Sheikh, South Sinai, Egypt

Advised retail customers or internal users on the appropriateness of parts, supplies, or materials requested.Compiled, reviewed, and maintained data from contracts, purchase orders, requisitions, and other documents in order to assess supply needs.Determined proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.Determined sequence and release of back orders according to stock availability.Issued or distributed materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.Prepared and maintained records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.Maintained inventories of office forms n Filled out business or government forms n Calculated monetary exchange n Stocked or organized goods n Used computers to enter, access or retrieve data n Processed orders for merchandise n Processed returned merchandise n Plan, organize, and execute logistics support activities such as maintenance planning, repair analysis, and test equipment recommendations.Provide project management services, including the provision and analysis of technic