Recruited and trained driven, dedicated team members, reducing staff turnover.Improved business HR policies by guiding and collaborating with managers.Conducted workforce planning and benchmarking to meet company needs.Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.Provided strategic direction for human resources management team.

Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.Supported HR Managers in developing performance management procedures, increasing operational productivity.Calculated and recorded monthly staff salaries and contractor payments.Handled employee enquiries and complaints, escalating issues to managers when needed.