Please complete the CAPTCHA to continue
@xceedcc.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Mohammad Abd Al-Ghaffar is listed as COPC certified Professional Manager at Suzuki I Najeeb Auto | نجيب أوتو, a company with 9 employees, based in Jiddah, Makkah, Saudi Arabia. AeroLeads shows a work email signal at xceedcc.com and a matched LinkedIn profile for Mohammad Abd Al-Ghaffar.
Mohammad Abd Al-Ghaffar previously worked as Contact Center Support Manager at Suzuki I Najeeb Auto | نجيب أوتو and Xceed Academy Trainer at Xceed. Mohammad Abd Al-Ghaffar holds Bachelor'S Degree, Law from Cairo University.
This section adds company-level context without repeating Mohammad Abd Al-Ghaffar's masked contact details.
AeroLeads found 1 current-domain work email signal for Mohammad Abd Al-Ghaffar. Compare company email patterns before reaching out.
An experienced Contact Center Professional with more than 19 years of experience in the Customer Care field, Outbound, Front and Back lines.An out of the box analytical & strategic thinker, who like to be motivated and proactive in engaged environment.A proactive and dynamic person, like working with people, take into consideration their points of view and opinions in order to achieve the goals.With a high capacity for teamwork, I like to actively participate in the teams.Confident and with a high level of self-control, a cautious person who tries not to rush and who analyzes things well before taking action.Prudent, responsible, honest, expressing opinions assertively and trying to avoid conflicts.Pragmatic and goal-oriented, always try to reach goals by focusing on the most relevant aspects.
Listed skills include Call Centers, Team Management, Team Leadership, Copc, and 41 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Jeddah, Makkah, Saudi Arabia
- Develop strategies to improve customer service processes and outcomes.- Set clear objectives and KPIs for the contact center team.- Design long-term plans for technology adoption, scaling, and staffing.- Oversee training, and development of contact center employees.- Monitor and analyze key metrics (such as average handle time, customer satisfaction.
Smart Village
Cairo Center Park
Cairo
Leading a Customer Care Back Office team for providing second line support for consumer mobile customers, resolving the technical & non billing issues customers might come across.
Cairo
Leading a Front Office Customer Care Team for answering Consumer Home Services (TV, Broadband & Land Line) Customers' general & billing inquiries, trouble shooting any technical issues they might come accross, and providing them the needed technical support they might need (configuration & setup)
Act as a permanent quality coordinator for the account; o Responsible for the document control for the procedures used in the daily operations and updating them according to the ISO and COPC standards o Follow with Contact Center Manger for closing any Non Conformities and Observations during ISO & COPC Audit or any Internal Audit. o Conduct ISO & COPC.
Front Office Customer Care representative for consumer mobile customers for du (telecommunications service provider in UAE)
Other employees you can reach at suzukinajeebauto.com. View company contacts for 9 employees →
Ali Alshehri
Colleague at Suzuki I Najeeb Auto | نجيب أوتوRiyadh, Saudi Arabia, Saudi Arabia
View →
AA
Abdulaziz Alamoudi عبدالعزيز العمودي
Colleague at Suzuki I Najeeb Auto | نجيب أوتوRiyadh, Saudi Arabia, Saudi Arabia
View →
OM
Owais Mehmood
Colleague at Suzuki I Najeeb Auto | نجيب أوتوRumah, Riyadh, Saudi Arabia, Saudi Arabia
View →
SM
Saif Malik
Colleague at Suzuki I Najeeb Auto | نجيب أوتوNew Karachi Town, Sindh, Pakistan, Pakistan
View →
MA
Mohammed Alqarras
Colleague at Suzuki I Najeeb Auto | نجيب أوتوJiddah, Makkah, Saudi Arabia, Saudi Arabia
View →
SS
Salman Shaikh
Colleague at Suzuki I Najeeb Auto | نجيب أوتوRiyadh, Saudi Arabia, Saudi Arabia
View →
MT
Manea Toufic
Colleague at Suzuki I Najeeb Auto | نجيب أوتوRiyadh, Saudi Arabia, Saudi Arabia
View →
ما
محمد الأحمري
Colleague at Suzuki I Najeeb Auto | نجيب أوتوRiyadh, Saudi Arabia, Saudi Arabia
View →
مح
ماجد حكمي
Colleague at Suzuki I Najeeb Auto | نجيب أوتوMecca, Makkah, Saudi Arabia, Saudi Arabia
View →
AA
Abdulsalam Alshehri
Colleague at Suzuki I Najeeb Auto | نجيب أوتوJeddah, Makkah, Saudi Arabia, Saudi Arabia
View →
Quick answers generated from the profile data available on this page.
Mohammad Abd Al-Ghaffar works for Suzuki I Najeeb Auto | نجيب أوتو.
Mohammad Abd Al-Ghaffar is listed as COPC certified Professional Manager at Suzuki I Najeeb Auto | نجيب أوتو.
AeroLeads has found 1 work email signal at @xceedcc.com for Mohammad Abd Al-Ghaffar at Suzuki I Najeeb Auto | نجيب أوتو.
Mohammad Abd Al-Ghaffar is based in Jiddah, Makkah, Saudi Arabia while working with Suzuki I Najeeb Auto | نجيب أوتو.
Mohammad Abd Al-Ghaffar has worked for Suzuki I Najeeb Auto | نجيب أوتو and Xceed.
Mohammad Abd Al-Ghaffar's colleagues at Suzuki I Najeeb Auto | نجيب أوتو include Ali Alshehri, Abdulaziz Alamoudi عبدالعزيز العمودي, Owais Mehmood, Saif Malik, and Mohammed Alqarras.
You can use AeroLeads to view verified contact signals for Mohammad Abd Al-Ghaffar at Suzuki I Najeeb Auto | نجيب أوتو, including work email, phone, and LinkedIn data when available.
Mohammad Abd Al-Ghaffar holds Bachelor'S Degree, Law from Cairo University.
Mohammad Abd Al-Ghaffar is listed with skills including Call Centers, Team Management, Team Leadership, Copc, Team Building, Soft Skills, Customer Experience, and Teamwork.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts